Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.

Case Studies

Showing 35 Success Stories about Software and Services used by Gainsight

Gainsight achieves 67% more course completions with Articulate 360

Gainsight achieves deeper customer and market insight with Gong

Gainsight achieves $4.8M in pipeline with Metadata.io

Gainsight scales LinkedIn Live video production with Socialive ProducerSuite

Gainsight achieves scalable, profitable B2B direct mail campaigns with Sendoso

Gainsight - Customer Case Study

Gainsight achieves time savings and stronger team connection with Zoom Video Communications

Gainsight streamlines security reviews and accelerates deals with Whistic

Gainsight - Customer Case Study

Gainsight achieves 3X industry usage benchmarks and 67% course completion rate with Skilljar

Gainsight achieves $1.2M in SaaS renewal savings with Productiv

Gainsight achieves better relationship-building and more upsell opportunities with LinkedIn Sales Solutions

Gainsight increases win rate by 25% with Demostack

Gainsight achieves streamlined incentive compensation and 606 compliance with Xactly Corporation

How Gainsight Enabled Workrails by BigTime to Accelerate SOW Turnaround from Days to Minutes

How Gainsight Uses Klue’s Compete Agent to Win Competitive Deals

Gainsight achieves support efficiency and better customer insights with TheLoops AI platform

Gainsight achieves faster reference matching and $383K ARR influenced with Champion

Using Event Technology to Elevate an Experience

Gainsight boosts social proof and shortens deal cycles with TrustRadius

GainInsight - Customer Case Study

Gainsight cuts employee response time by over 50 hours and boosts community engagement with Sprinklr Community

Gainsight achieves explosive event growth and sales pipeline impact with Eventbrite

Gainsight achieves continuous cloud visibility and automated audit compliance with Cavirin ARAP

Gainsight achieves company-wide OKR adoption and cross-functional goal alignment with BetterWorks

Gainsight Scales Event and Enhances Communication Strategy

Gainsight scales event operations and boosts revenue with Bizzabo

Gainsight achieves 3X inquiry-to-opportunity rate with InsideView

Gainsight achieves an award-winning sales culture with Hoopla

Why Customer Centricity is So Important At Tessian

Gainsight achieves faster support resolution with Zight

Gainsight achieves faster, unified reporting with Persistent Systems' cloud data warehouse

We helped Gainsight decrease dependency on Deal Desk, utilize guided selling, and reach 100% sales-rep adoption

Gainsight builds thought leadership and scales employee advocacy with PostBeyond

Gainsight reduces month-end close time and streamlines revenue operations with Zuora Revenue

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