Gainsight Increases Inquiry-toOpportunity Rate by 3X
Gainsight
Lauren Olerich
Sr. Manager, Lead Generation
Gainsight
Gainsight, the first and only complete Customer Success Management solution, helps businesses reduce churn, increase up-sell and drive customer success. The company’s SaaS suite integrates with Salesforce and uses Big Data analytics to evaluate sales data, usage logs, support tickets, surveys and other sources of customer intelligence. In this way, Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Case Studies
Showing 37 Gainsight Customer Success Stories
Gainsight Scales Event and Enhances Communication Strategy
Gainsight
Nick Mehta
Chief Executive Officer
Using Event Technology to Elevate an Experience
Gainsight
Samantha Wheatley
Director of Brand Engagement, Gainsight
Gainsight - Customer Case Study
Gainsight
Lauren Olerich
Sr. Manager, Lead Generation
GainInsight - Customer Case Study
How Gainsight boosted engagement and drastically cut down response times
Gainsight
David Derington
Manager of Success For Administrators
How Gainsight Used Event Marketing to Become a Pioneer for Customer Success
Gainsight
Anthony Kennada
Chief Marketing Officer
Cavirin Helps Gainsight Elevate its AWS Security and Compliance Posture
Gainsight
Ray Espinoza
Director of Operations and Security
BetterWorks Enables Company-Wide OKR Adoption and Process Changes at Gainsight
Gainsight
Nick Mehta
Chief Executive Officer
How Gainsight Is Scaling Event Operations With Bizzabo
Gainsight
Matt Stone
Senior Director of Marketing
Gainsight - Customer Case Study
Gainsight
Nick Mehta
Chief Executive Officer
How Gainsight uses community for Product Feedback & Communication
Gainsight
Lila Meyer
Director of Product Education and Community
Gainsight’s Community-driven Product Feedback Loop
Gainsight
Denise Stokowski
Group Vice President Platform Products
Gainsight scales self-service while tripling its product offerings, leading to a 34% increase in engagement
Gainsight
Denise Stokowski
Group Vice President of Platform Products
Why Customer Centricity is So Important At Tessian
Gainsight
Allison Pickens
Chief Operating Officer
Gainsight saves $10k+ a year while providing a better Customer Experience
Gainsight
Steven Davis
Customer Support Manager
Consolidating Apps and Data at Gainsight with a Cloud Data Warehouse
Gainsight
Karl Mosgofian
Chief Information Officer
We helped Gainsight decrease dependency on Deal Desk, utilize guided selling, and reach 100% sales-rep adoption
Gainsight
Johnny Cheng
Director of PMM, Pricing, and Packaging
How Gainsight Harnesses The Power of Employee Advocacy to Build Thought Leadership
Gainsight
Saphiya Hindeyeh
Digital Communications Manager
Gainsight - Customer Case Study
Gainsight
Karl Mosgofian
Chief Information Officer
Gainsight’s Elearning Platform Exceeds Industry Usage Benchmarks by 3X
Gainsight
Lila Meyer
Director, Global Education Services
Gainsight’s CEO uses Gong to better understand the true market
Gainsight
Nick Mehta
Chief Executive Officer
How Gainsight Segmented Their Way to $4.8M in Pipeline
Gainsight
Alex Turbett
Senior Manager, Digital Marketing
How Gainsight scaled video content creation during the pandemic
Gainsight
Zoë Lefeuvre
Sr. Dir., Solutions & Content Marketing
Gainsight - Customer Case Study
Gainsight
Don Thorvund
Senior Director of Talent Acquisition
How the field marketing team at Gainsight developed scalable, repeatable, and profitable B2B direct mail campaigns to enable sales development representatives and account executives
Gainsight
Julie Ritchie
Senior Director of Demand Generation
Gainsight increases their win rate by 25%
Gainsight
David Greene
Sr. Manager, SC Enterprise
Gainsight - Customer Case Study
Gainsight
Dan Steinman
Chief Customer Officer
Gainsight teams stay connected, save time with Zoom AI Companion
Gainsight
Brandon Wolf
Senior Software-as-a-Service Ops Engineer
How Gainsight empowers sales and infosec teams with Whistic
Gainsight
Cameron Wright
Heads Up the Security Risk Management Team
Gainsight - Customer Case Study
Gainsight Boosts Course Completions by 67% With Articulate 360
Gainsight
Lila Meyer
Director of Global Education Services
Gainsight cuts SaaS costs with Productiv's streamlined renewals
Gainsight
Brooke Beeson
Strategic Vendor Manager
Gainsight’s Customer Success Team Enhances Relationship-Building with Sales Navigator
Gainsight
Easton Taylor
SVP of Customer Success
Shellharbour City Council - Customer Case Study
Gainsight
Stephanie Kozac
Sales Compensation Admin Manager
How Gainsight Enabled Workrails by BigTime to Accelerate SOW Turnaround from Days to Minutes
Gainsight
Jessica M. Edwards
Senior Manager Professional Services
How Gainsight Uses Klue’s Compete Agent to Win Competitive Deals
Gainsight
Jason Hersh
Principal, Market Intelligence
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