Case Study: Gainsight achieves 100% sales rep adoption with Simplus CPQ reimplementation

Gainsight achieves 100% sales rep adoption with Simplus

Gainsight, a customer data platform company in the high-tech industry, faced significant challenges with its manually intensive and poorly implemented Steelbrick CPQ system. This led to a lack of sales productivity and insight. Without in-house technical expertise for a complete overhaul, Gainsight partnered with vendor Simplus for CPQ implementation services to address these issues.

Simplus rebuilt Gainsight's CPQ environment from the ground up, restructuring product pricing and packaging while introducing AI and simplified templates. This solution provided guided selling and decreased dependency on the Deal Desk. Simplus achieved a 100 percent adoption rate from the sales team, increasing overall sales rep productivity.

Gainsight