Case Study: Gainsight scales LinkedIn Live video production with Socialive

Gainsight boosts LinkedIn Live output 4x with Socialive

Gainsight, a customer service and product experience platform, faced the challenge of scaling high-quality video content creation after canceling in-person events due to the pandemic. They needed an enterprise solution to produce compelling video efficiently without the common problems of technical complexity and high time to value. They turned to Socialive and its ProducerSuite to address this challenge.

Using Socialive, Gainsight launched two episodic LinkedIn Live series to showcase thought leadership and customer stories. The solution enabled remote video capture and real-time production, which helped the marketing team operate efficiently. As a result, Socialive helped Gainsight achieve a 4x increase in monthly video output and a 40% rise in views, alongside increased positive customer sentiment.

Gainsight