Sprinklr B2B Case Studies & Customer Successes

3M improves customer experience and social media response times with Sprinklr

3M

Kirsten Salmanowicz

Senior Manager, Global Media Tech & Governance

AAA Club Alliance achieves over $1M in annual efficiencies with Sprinklr

AAA Club Alliance

Lori Seaman

Digital Marketing, Center of Excellence

Acer achieves streamlined global workflows and improved customer experience with Sprinklr

Acer

Manolo Winkler

Head of Global Social Media

How AIDA Cruises keeps the love alive — through good times and bad

AIDA Cruises

Kea Hansen

Social Media Specialist

AkzoNobel UK achieves 80% faster response times and 172% higher engagement with Sprinklr

AkzoNobel UK

Caylee O’neill

Knowledge Manager

Alamo Drafthouse Cinema achieves scalable enterprise social media management and robust analytics with Sprinklr

Alamo Drafthouse Cinema

Casey Warnick

Social Media Director

Allstate achieves 180% boost in social engagement and 1,200 recruiting outreaches with Sprinklr

Allstate

Jessica Masterson

Manager, Employment Brand & Diversity Recruiting

American Campus Communities achieves enterprise-wide brand collaboration with Sprinklr

American Campus Communities

Rachel Cox

Vice President, Property Marketing

American Manufacturing Company achieves stronger social engagement and brand visibility with Sprinklr

American Manufacturing Company

American Technology Company improves customer experience and product insights with Sprinklr

American Technology Company

American University achieves faster, smarter social listening with Sprinklr

American University

Arada achieves 56% faster first response times with Sprinklr

Arada

Vaibhav Asaikani

Marketing Analytics Manager

Aramex achieves 24/7 AI-powered customer care with Sprinklr

Aramex

Cary Lawton

Customer Experience Director

Aramex achieves unified, AI-powered customer experience with Sprinklr

Aramex

Ruba Shannak

Digital & Technology, Head of Operations & Platforms

Athena Global Advisors achieves faster real-time brand risk detection with Sprinklr

Athena Global Advisors

Seana Siekman

Vice President, Analytics & Optimization

Auto Insurance Agency achieves higher customer satisfaction and lower service costs with Sprinklr

Auto Insurance Agency

Autopass achieves 97% faster customer service resolution with Sprinklr

Autopass

Heloísa Magalhães

Customer Experience Supervisor

Be The Match achieves rapid social response and 14,000 new registry members with Sprinklr

Be The Match

Ryan Pena

Social Media Strategist

BMO drives scalable social advocacy and sales impact with Sprinklr

BMO

Nick Nunes

Director of Enterprise Social Media

BMO achieves scalable, secure employee advocacy with Sprinklr

BMO

Nick Nunes

Director of Enterprise Social Media

boAt achieves seamless, unified customer support with Sprinklr

boAt

Pankaj Raut

Vice President of Supply Chains

boAt achieves higher D2C revenue and conversions with Sprinklr Conversational Commerce

boAt

Shashwat Singh

Chief Information Officer

Booking.com achieves scalable TikTok comment moderation and customer insights with Sprinklr

Booking.com

Corina Bordeianu

Social Media & Consumer Insights

Boston University boosts social engagement with Sprinklr

Boston University

Dave McDonald

Associate Director, Social Media

Brookdale Senior Living scales digital engagement with Sprinklr

Brookdale Senior Living

Kristin Puckett

Senior Director of Social Media Strategy and Brand

BSH Home Appliances Group achieves unified customer care and stronger collaboration with Sprinklr

BSH Home Appliances Group

Julia Reichert

Senior Global Social Media Manager

Burger King boosts TikTok efficiency with Sprinklr Auto Boost rules

Burger King

Burnley Football Club achieves 54% higher social media engagement with Sprinklr

Burnley Football Club

Nathan Kavanagh

Insights Manager

Capital University boosts social engagement with Sprinklr

Capital University

Kyla Primmer

Social Media Manager

Castrol USA achieves 370 Million Social Impressions with Sprinklr

Castrol USA

Cdiscount achieves AI-powered customer support insights at scale with Sprinklr Service

Cdiscount

Louis Brun-Ney

Director of Customer Service

Census Reimagined achieves stronger social engagement and faster, more efficient citizen support with Sprinklr

Census Reimagined

Chick-fil-A achieves a successful #BroughtBackTheBBQ relaunch and 92% positive fan sentiment with Sprinklr

Chick-fil-A

Choice Hotels achieves 67% reduction in response time and 203% increase in message responses with Sprinklr

Choice Hotels

Cisco empowers employees to drive brand advocacy with Sprinklr Advocacy

Cisco

Sabah Kadir

Community and Social Media Manager

Clemson University powers academic research and student training with Sprinklr

Clemson University

Brandon Boatwright

Assistant Professor and Director

Cookies achieves scalable social media management with Sprinklr

Cookies

Isabelle Garson

Social Media Manager

Corning achieves a 55% lower cost per acquisition with Sprinklr

Corning

Randy Whitehead

Digital Marketing Content Specialist

Costa Cruises achieves 25% faster customer response times with Sprinklr Service

Costa Cruises

Antonella Clari

Head of Customer Satisfaction and Operations

Dell achieves 150% sales increase on Black Friday with Sprinklr

Dell

Michael Dell

Founder and Chief Executive Officer

Deloitte achieves safer, more innovative customer experiences with Sprinklr

Deloitte

How Denver International Airport built an always-on unified customer experience

Denver International Airport

Marco Toscano

Director of Customer Experience Projects

Department of Digital Ajman improves citizen support with Sprinklr

Department of Digital Ajman

Omar Alani

Marketing Specialist

Deutsche Bahn improves social customer service efficiency with Sprinklr

Deutsche Bahn

Andreas Kahle

Project Engineer

Deutsche Telekom achieves seamless AI-powered omnichannel customer service with Sprinklr

Deutsche Telekom

Bianca Löwemann

Senior Innovation Manager

DirecTV improves contact center confidence and omnichannel CX leadership with Sprinklr

DirecTV

Trace Driggers

Technical Project Manager

DOW unlocks global consumer trends with Sprinklr Insights

DOW

Beatriz Lima

Global Consumer & Market Insight

DTE Energy reduces customer service case duration by 38% with Sprinklr Service

DTE Energy

Dubai Police achieves faster citizen service and stronger public safety with Sprinklr

Dubai Police

Khalid Al Marri

Director of Social Media Section, Security Media Department

Middle Eastern fashion retailer delivers couture customer service powered by AI

Ecommerce Retailer

Ecommerce Retailer achieves faster customer service and higher agent productivity with Sprinklr

Ecommerce Retailer

EGGER achieves greater efficiency and collaboration across 14 markets with Sprinklr

EGGER

Marija Mitrovic

Social Media Specialist

Energy Company improves customer experience with Sprinklr

Energy Company

Estafeta improves customer support SLA by 60% with Sprinklr

Estafeta

Paul Fasterling

Digital Marketing Coordinator

Eversource achieves scalable 24/7 social customer service with Sprinklr

Eversource

Matt Chagnon

Senior Social Media Strategist

Evri boosts customer response rate by more than 3,000% with Sprinklr Service

Evri

Sam Walker

PR & Brand Reputation Manager

Ferrara Candy boosts fan engagement and social customer service with Sprinklr

Ferrara Candy

Brian Camen

Senior Director of Media, Content and Public Relations

Finance and insurance brand tackles a 110% surge in messages with the power of AI

Finance, Insurance, and Banking Corporation

Asia-based Financial Technology Company achieves higher CSAT and operational efficiency with Sprinklr Service

Financial Technology Company

Flowe achieves seamless customer experience with Sprinklr

Flowe

Cristina Toniazzo

Happiness and Service Perspective Leader

Fooji drives faster, more efficient customer service with Sprinklr

Fooji

Gregg Morton

Chief Executive Officer

Frontiers scales LinkedIn listening and unlocks actionable engagement insights with Sprinklr

Frontiers

Alfonsina Di Martino

Online Community Specialist

Gainsight cuts employee response time by over 50 hours and boosts community engagement with Sprinklr Community

Gainsight

David Derington

Manager of Success For Administrators

Garmin streamlines social care and community management with Sprinklr

Garmin

Global Auto Manufacturer achieves stronger customer loyalty with Sprinklr

Global Auto Manufacturer

Rising to the occasion global bakery saves 800 workdays in a year with Sprinklr

Global Bakery Company

Global Clothing Retailer boosts customer satisfaction and reduces handling time with Sprinklr

Global Clothing Retailer

Global Energy Company achieves unified social media operations and faster approvals with Sprinklr

Global Energy Company

Global Energy Company builds global audiences 10x faster with Sprinklr Marketing

Global Energy Company

Global Entertainment Company achieves lower signup and purchase costs with Sprinklr Marketing

Global Entertainment Company

Global Mining Company achieves 56% faster case resolution with Sprinklr

Global Mining Company

Global Optical Solutions Company boosts customer satisfaction 4X with Sprinklr

Global Optical Solutions Company

Global Tech Company achieves faster issue resolution and stronger customer trust with Sprinklr

Global Tech Company

Global Technology Company achieves faster issue detection and unified VoC insights with Sprinklr

Global Technology Company

Global Telecommunications Company boosts customer engagement and cuts response times with Sprinklr

Global Telecommunications Company

Global Textile Company drives global sustainability awareness with Sprinklr

Global Textile Company

Global Tobacco Company achieves streamlined, standardized campaign and content marketing across 5 markets with Sprinklr

Global Tobacco Company

GO Telecom improves customer response time and CSAT with Sprinklr

Go Telecom

Salman Saad Alghamdi

Customer Care Supervisor

Government Transport Agency streamlines social media publishing and engagement with Sprinklr

Government Transport Agency

Groupon achieves massive local publishing scale and content-production efficiency with Sprinklr

Groupon

Paul Matson

Head of Content & Social Media

Groupon protects its brand and boosts engagement with Sprinklr

Groupon

Tricia Higgins

Head of Global Social Media Operations

Gulf Bank boosts customer service speed and agent productivity with Sprinklr

Gulf Bank

Mursi Mahmud

Head of Customer Contact Center

Havas Media Group achieves scalable digital innovation and up to 35% campaign performance gains with Sprinklr

Havas Media Group

Alice Martinier

VP Director, Trading Operations

Healthcare Startup achieves 25% faster response times and 815% more positive sentiment with Sprinklr

Healthcare Startup

Heartland Dental manages 800+ social accounts, retains 1,400 patients and saves 780 hours/year with Sprinklr

Heartland Dental

Briana Stewart

Community Relations Representative

Heineken Brazil transforms customer care into strategic insights with Sprinklr AI

Heineken

Carlos Dias

Senior Relationship Manager

Herning2022 achieves greater sponsor value and real-time event insights with Sprinklr Insights

Herning2022

Charlotte Wetche

Head of Marketing

High Five achieves a 15x surge in user-generated content and real-time event engagement with Sprinklr's Command Center

High Five

Evan Carroll

Founder Marketing Conference

Home Centre achieves faster, more efficient social customer service with Sprinklr

Home Centre

Minna Pauly

Assistant Manager

Honda achieves unified omnichannel customer care with Sprinklr

Honda

Yoshiaki Inoue

Chief of Honda ON

Hostplus elevates member experience and boosts efficiency with Sprinklr

Hostplus

Stuart Wilkinson

Group Executive Strategy & Transformation

HP achieves real-time social monitoring and a 6% purchase-response lift with Sprinklr

HP

Gene Paek

Global Head of Digital Experience & Innovation Company

Hyatt achieves faster, more personalized customer care with Sprinklr

Hyatt

Julia Vander Ploeg

Global Head of Digital and Technology

HyperSpace achieves 642% higher social engagement with Sprinklr

HyperSpace

Jumana Al-Salim

Marketing Manager

ICUC drives real-time, human social engagement with Sprinklr

ICUC

Fatima Sirhindi

Senior Social Strategist

IKEA gains real-time global brand insights with Sprinklr

IKEA

Ferencz Thuroczy

Global Social Media Director

Intarget achieves real-time, data-driven social insights with Sprinklr

InTarget

Raffaella Pierpaoli

Head of Content and Social

International Committee of the Red Cross achieves real-time crisis insight and safer aid delivery with Sprinklr

International Committee of the Red Cross

Itaú Paraguay transforms customer feedback into actionable insights with Sprinklr

Itaú

Sergio Arteta

Digital Marketing Analyst

Jackson Hewitt improves efficiency and boosts star ratings with Sprinklr

Jackson Hewitt

Jason Bergstrom

Sr. Director, Client Care & Operations Support

Jumia achieves unified customer experience management with Sprinklr

Jumia

Hanan El Matarawy

Group Vice President of Business Products

L’Oréal employees drive 12M organic impressions through global advocacy

L'Oreal

Jean Loh

Global Director of Employee Engagement

Non-profit organization uses AI to strengthen human connection on social media

Large Non-Profit Organization

Sprinklr and LinkedIn streamline governance and scale for leading telco’s paid social strategy

Large Telecommunications Company

Transportation solutions provider hits the fast lane, unifies data across all operations

Large Transportation Solutions Provider

Latin American telecom slashes support costs and boosts sales in WhatsApp

Latin American Telecommunications Company

Leading Computer Technology Company achieves $100M+ in prevented tech support calls and returns with Sprinklr

Leading Computer Technology Company

Leading European Bank achieves secure, scalable executive LinkedIn engagement with Sprinklr

Leading European Bank

Leading European Telecommunications Company cuts response time to 7 minutes and boosts engagement to 83% with Sprinklr's Social Listening Intuition (AI)

Leading European Telecommunications Company

Leading Latin American Bank achieves 81.29 NPS and 50% faster response times with Sprinklr

Leading Latin American Bank

Leading Multinational Retailer saves 8,500+ hours with Sprinklr

Leading Multinational Retailer

Leading Telecommunications Company achieves faster customer care and greater reporting transparency with Sprinklr

Leading Telecommunications Company

How one university conquered silos to raise the bar for student communication

Leading University

Lenovo achieves 73% lower cost-per-engagement and 6.5X higher engagement with Sprinklr

Lenovo

Lenovo increases social media reach by 360% with Sprinklr Advocacy

Lenovo

Alli Soule

Social Education and Advocacy Manager

LinkedIn achieves seamless, scalable campaign management with Sprinklr

LSU Athletics achieves $13 million in earned social media value with Sprinklr

LSU

Cody Worsham

Chief Brand Officer

Luxury Airline achieves seamless omnichannel customer care with Sprinklr

Luxury Airline

Luxury Car Company achieves 85% more accurate social listening with Sprinklr

Luxury Car Company

M&T Bank achieves smarter, more authentic social engagement with Sprinklr

M&T Bank

Shannon Truax

Senior Vice President of Social Media

Marico drives global digital transformation with Sprinklr

Marico

Juhi Singh

Head International Ecom

Maximus achieves more efficient recruitment and employee advocacy with Sprinklr

Maximus

Dianne Henderson

Communications Manager, Social Media

McDonald's achieves a customer-first transformation and 10% sentiment lift with Sprinklr

McDonald's

Matthew Tennant

Global Director of Social Media

McDonald’s gains real-time social intelligence and competitive advantage with Sprinklr Benchmarking

McDonald's

Sneha Jain

Global Social Data Intelligence Manager

McDonald's reverses 14 quarters of decline with Sprinklr Research to launch All Day Breakfast

McDonald's

Paul Matson

U.S. Director of Social Media

McDonald's achieves real-time crisis detection and rapid response with Sprinklr Smart Alerts

McDonald's

Jola Oliver

Director, Global Social Media Intelligence

MGM Resorts International boosts community engagement with Sprinklr

MGM Resorts International

Allyson Faiman

Social Media Brand Manager

Microsoft’s social intelligence team turns data into insights with Sprinklr

Microsoft Corporation

Allie Webster

Market Research Manager

Microsoft navigates social chatter to create meaningful customer experiences, at scale

Microsoft Corporation

Katrina Munsell

Director, AI and Innovation

Middle Eastern Telecommunications Company achieves 93% faster case resolution with Sprinklr

Middle Eastern Telecommunications Company

Miral Destinations achieves unified guest engagement and service efficiency with Sprinklr

Miral Destinations

Fergus Bugg

Senior Vice President of Guest Experience

Mobily achieves faster, unified social customer care with Sprinklr

Mobily

Mubarak Alharbi

Digital Experience General Manager

Moen cuts social SLA from 72 to 4 hours and unifies marketing, advertising, and care with Sprinklr

Moen

Brittany Neish

Senior Social Strategist

Multinational Electronics Corporation achieves a 4-point CSAT increase with Sprinklr AI

Multinational Electronics Corporation

Multinational electronics corporation reduces customer service response times during the busiest shopping season of the year

Multinational Electronics Corporation

Multinational Electronics Corporation achieves 43% higher customer satisfaction with Sprinklr Vision OCR

Multinational Electronics Corporation

Nissan's Mike Disser brings passion for customer service to social media

Nissan North America

Mike Disser

Consumer and Direct Marketing Manager

Norse Atlantic Airways achieves omnichannel customer service in minutes with Sprinklr Service

Norse Atlantic Airways

Andrew Hodges

Chief Commercial Officer

Northwestern Mutual achieves record-breaking social engagement with Sprinklr AI

Northwestern Mutual

Whitney Magnuson

Senior Director, Social Marketing

Oatly achieves viral TikTok engagement with Sprinklr

Oatly

Catalina Östrell

Paid Social & Digital Media Lead

PDS Health improves social media management across 1,000+ offices with Sprinklr

PDS Health

Chris Adams

Senior Social Media Manager

Performics achieves real-time campaign execution and improved ROAS with Sprinklr

Performics

Christian Arrington

Media Director

PMI transforms digital asset management workflows with 10x speed boost

Philip Morris International

Gurdip Jamal

Solutions Manager, Social

Philips achieves increased efficiency and global transparency in social advertising with Sprinklr

Philips

Anna Stoiloudi

Social Media Manager

Pillar Marketing achieves $1M in incremental revenue with Sprinklr

Pillar Marketing

Ben Mason

Founder and CEO

Pillar Marketing achieves 200% greater marketing efficiency with Sprinklr

Pillar Marketing

Ben Mason

Founder and CEO

Planet Fitness elevates customer experience with Sprinklr AI+

Planet Fitness

Kara Seymour

Reputation Manager

Prada Group achieves seamless digital customer engagement with Sprinklr

Prada

Lorenzo Bertelli

Marketing Director

Prada achieves real-time Snapchat boosting automation with Sprinklr

Prada

Property Finder achieves 127% higher earned engagement with Sprinklr

Property Finder

Sherif Abdou

Senior Social Media Manager

PROS Holdings, Inc. achieves unified campaign management and improved collaboration with Sprinklr

PROS Holdings, Inc

Leah Brown

Senior Manager of Digital Marketing

Realtime Agency increases LinkedIn leads by 37% and cuts CPL by 19% with Sprinklr

Realtime Agency

Scott Keegan

Social Media Practitioner

European Retail Company achieves AI-powered omnichannel customer experience with Sprinklr

Retail Company

Roche amplifies employee advocacy and social media impact with Sprinklr

Roche

Kiki Varga

Digital Support Specialist

Sally Beauty builds loyalty through real-time engagement with Sprinklr

Sally Beauty

Sandra Matty

Sr. Manager of Social Strategy

Sam’s Club achieves faster omnichannel customer care with Sprinklr

Sam’s Club

Sabrina Callahan

Senior Director of Brand and Social Marketing

Samsung achieves scalable multilingual sales support with Sprinklr

Samsung

Simon Perrin

Chat Lead

Santander UK achieves a unified, compliant social customer experience and millions of engagements with Sprinklr

Santander UK

Chris Parker

Senior Social Media Manager

Banco Santander unlocks scalability and efficiency in customer service

Santander UK

Adriana Luize

Senior Manager, Social Media Customer Service

SAP achieves a unified, scalable global social media program and improved engagement with Sprinklr

SAP

Elizabeth Hill

Vice President of Social Channels

Shell achieves personalized, scalable social customer experiences and cost savings with Sprinklr

Shell

Americo Silva

Global Head of Digital and Social Media

Shiseido Japan boosts social engagement 244% with Sprinklr

Shiseido

Yuya Chiba

Assistant Brand Manager Makeup Digital Marketing Strategy Group

Solvay achieves a unified global social strategy and accelerated digital transformation with Sprinklr

Solvay

Vincent Colegrave

Head of Digital & Social

Sonos drives awareness and achieves 19X return on ad spend with Sprinklr

Sonos

Donna Queza

Global Paid Social Media Lead

Sonos achieves personalized product-launch success and stronger customer engagement with Sprinklr

Sonos

Rachel Lawton

Global Social Media Manager

Sonos achieves 3X ROAS and 11% lower cost-per-action with Sprinklr

Sonos

Ingrid Harris

Marketing Manager

Sports Apparel Company achieves $1M in martech savings and improved messaging quality with Sprinklr Content Marketing

Sports Apparel Company

Stage Entertainment achieves AI-powered audience insights with Sprinklr

Stage Entertainment

Nino van Zandwijk

Social Media Specialist

Standard Chartered achieves a more humanized digital customer experience with Sprinklr

Standard Chartered

Aalishaan Zaidi

Global Head, Personal Banking

Starwood Hotels & Resorts achieves measurable bookings, revenue and guest loyalty with Sprinklr

Starwood

Marcella Nicotera

Director of Eservice & Social Customer Care

Talpa achieves a 20% increase in global social engagement with Sprinklr

Talpa

Bluette Sjardin

VP Online Channels

Tawuniya Insurance achieves 95% faster case resolution with Sprinklr

Tawuniya Insurance

TCS Interactive achieves enhanced customer experiences with Sprinklr

TCS Interactive

Maz Nadjm

Global Social Media and Generative AI Practice

Tech company empowers global employees as brand advocates and thought leaders

Technology Company

TEDxPortland achieves 4,056 social posts and nearly 845k impressions with Sprinklr

TEDxPortland

Samuel A. Baker

Content & Experiences, Core Organizing Team

Telefónica unifies contact center operations across Latin America

Telefonica

Christian Tavella

Customer Service Project Manager

Telefônica Vivo achieves faster, AI-driven social customer service with Sprinklr

Telefônica Vivo

José Reginaldo

Senior Manager of Customer Experience

How the Arnott’s Group strengthens brand trust by building direct relationships and listening to their consumers

The Arnott’s Group

Sean McLintock

Director Data and Analytics

The Financial Academy boosts customer satisfaction by 65.5% with Sprinklr

The Financial Academy

Nadir Eskandarani

Senior Consultant

The Met Police leverages Sprinklr to meet growing demand for services on social channels

The London Metropolitan Police

Christopher Gooch

Head of Digital

The Loop Loft achieves 400% ROI increase with Sprinklr Audience

The Loop Loft

Ryan Gruss

CEO

The News Movement achieves deeper audience insights with Sprinklr

The News Movement

Valentina Park

Head of Audience

Top automotive brand prioritizes VoC, boosts social media purchase rate by 173%

Top Automotive Company

Transcosmos achieves 60%+ social advertising campaign management efficiency with Sprinklr

Transcosmos

Erika Kojima

Social Ads, Internet Promotion Dept

Translink reduces passenger support handling time and improves passenger experience with Sprinklr

Translink

Mo McCauley

Social and e-Commerce Manager

TrueBlue boosts social care efficiency and cuts response times with Sprinklr Service Self-Serve

TrueBlue

Tyler Mason

Social Media Specialist

TSB achieves faster customer experiences and lower overhead costs with Sprinklr

TSB

Ravi Mitra

Social Media Manager

Uber achieves industry-leading SLA and response times with Sprinklr

Uber

John Marston

Global Head of Social Media Care, External Tools, and Systems Administration

Ubisoft achieves higher ROI on organic social content with Sprinklr

Ubisoft

Alexis

Associate Director of Social Media Publishing

U-Haul International achieves faster response times and consolidated social analytics with Sprinklr

Uhaul International

Toni Jones

Social Media Director

UM achieves 50% lower cost per view and higher engagement with Sprinklr Marketing

UM

Srinivas Rao

Performance Lead

Umniah achieves 53% fewer agent handovers with Sprinklr AI-powered chatbot

Umniah

Khaldoun Sweidan

Chief Commercial Officer

University of Phoenix achieves 91% positive sentiment with Sprinklr

University of Phoenix

Victoria Ryan

Social Media Community Manager

Utility Warehouse boosts customer service satisfaction with Sprinklr

Utility Warehouse

Sean McManamon

Network Relationship Manager

Vimeo achieves 75% faster budget allocation and 18.5% campaign performance lift with Sprinklr's Predictive Budget Allocation

Vimeo

Aaron Clossey

Senior Manager Social and Content Marketing

Vodafone Germany achieves greater social ads efficiency and higher ROAS with Sprinklr

Vodafone

Annika Laurien

Senior Digital Media Manager

Vodafone Idea Limited achieves faster, more efficient omnichannel customer care with Sprinklr

Vodafone Idea Limited

Ashish Sharma

Executive Vice President, Customer Services

Vodafone Idea Limited (Vi) increases positive in-store reviews by 40% with Sprinklr

Vodafone Idea Limited

Ashish Sharma

Executive Vice President, Customer Services

WalkMe achieves digital ROI and saves 442 workdays with Sprinklr’s Modern Advertising & Salesforce integration

WalkMe

Asher Yiftachel

Head of Paid Acquisition

WeChat achieves 1,500% faster first responses and rapid follower growth with Sprinklr

WeChat

Wells Fargo achieves a consistent, seamless customer experience across social channels with Sprinklr

Wells Fargo

David Encizo

VP, Social Media Marketing Technology and Operations

YG Entertainment achieves global fan visibility and real-time insights with Sprinklr Modern Research

YG Entertainment

Ethan Sunguk Song

Head of Platform Group

Zé Delivery achieves faster, scalable refund resolution with Sprinklr

Zé Delivery

Fábio Glezer

Customer Experience Director

Zenith streamlines global ad campaign management with Sprinklr

Zenith

Sully Ellahi

Paid Social Associate Director