Case Study: HyperSpace achieves 642% higher social engagement with Sprinklr

HyperSpace transforms social media management, improves engagement by 642%

HyperSpace, a Dubai-based entertainment company, needed a unified way to manage social publishing, community engagement, social listening, and reporting across its marketing, support, sales, and PR teams. It chose Sprinklr Social Self-Serve to replace fragmented tools and help its cross-functional team collaborate more effectively while reaching its 13-to-35 audience across major social channels.

With Sprinklr, HyperSpace centralized content planning, audience engagement, listening, and analytics in one platform, using tools like the Editorial Calendar, Inbox Module, AI-powered caption support, and reporting dashboards. The results were strong: social post engagement rose 642% in 30 days, earned engagement increased 1,150%, organic impressions grew by 38 million, and positive sentiment improved by 43% with no negative sentiment detected.

HyperSpace

Jumana Al-Salim

Marketing Manager