Sprinklr
205 Case Studies
A Sprinklr Case Study
Castrol USA, the maker of Castrol EDGE and an official NFL sponsor, needed to turn Super Bowl buzz into measurable brand engagement rather than rely solely on a TV spot. They launched a 10-day social-driven selfie sweepstakes—submit a selfie to win Super Bowl tickets—using daily TV clues, social and email promotion, NFL influencers, and on-the-ground ambassadors to drive awareness and participation.
Using Sprinklr’s Command Center to monitor, listen and respond in real time, Castrol managed the campaign, quickly addressed a rules loophole that allowed spamming, and communicated changes transparently to fans. The result: more than 5,000 entries, 370 million impressions, 200,000 social interactions, strong Instagram growth, 10 winners, and actionable insights (including 33% of submissions from women) to inform future marketing.