Case Study: Gainsight achieves 67% more course completions with Articulate 360

Gainsight Boosts Course Completions by 67% With Articulate 360

Gainsight needed a fast, user-friendly authoring tool to create effective introductory product training, support quarterly product updates, and scale content for online, blended, and localized learning. After struggling with Adobe Captivate, Gainsight turned to Articulate 360, including Rise 360 and Review 360, to make course development simpler and more efficient.

With Articulate, Gainsight streamlined its e-learning workflow, speeding up content creation and improving collaboration on reviews. The results were strong: Gainsight saw a 67% increase in course completions and a 56% increase in users returning to Gainsight University, while also saving instructional designers time and boosting productivity.

Gainsight

Lila Meyer

Director of Global Education Services