Case Study: Carbar reduces time-to-subscribe from days to minutes and scales billing with Zuora

Carbar - Customer Case Study

Carbar is an Australian technology startup and the country's leading car subscription retailer, launched in Melbourne in 2016. As subscriptions became its core business and active subscribers grew rapidly (a 1,000% increase between mid‑2019 and mid‑2020), Carbar struggled with system and platform integrations and needed a flexible, scalable solution that didn’t rely on heavy development resources.

Zuora supplied an extensible API and powerful workflow engine that integrated with Carbar’s platforms, automating billing, reporting and operations while supporting multiple payment options. The result: faster product launches and catalogue updates (minutes instead of days), reduced time to subscribe from days to minutes, and streamlined processes that enabled scalable growth and a better customer experience.

Carbar

Des Hang

Co-Founder and CEO