Hexaware B2B Case Studies & Customer Successes

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Hexaware is a global provider of IT & IT-enabled services with progressively increasing relevance owing to its disruptive competitiveness. The company is dedicated to delivering complex technology solutions and automation-led services through its deep domain expertise and technology specialists. Armed with a two-pronged strategy of ‘Shrink IT & Grow Digital’, it is unafraid to cannibalize its revenues to help clients ‘Shrink IT’ in commodity areas like Applications Support and Maintenance, Testing, Infrastructure Management Services and Business Process services.

Case Studies

Showing 169 Hexaware Customer Success Stories

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Advanced Technology, Services and Finance Company achieves HR data mart consolidation, storage savings and simplified analytics with Hexaware

Asia’s Largest Property Rental & Real Estate Company achieves faster integrations, $1.2M cost savings and digital scalability with Hexaware’s MuleSoft CloudHub solution

Australia's Leading University achieves scalable, cost-effective automated cross-browser testing with Hexaware

Diversified Canadian Communications & Media Company achieves reduced IT spend and 24x7 PeopleSoft HRMS support with Hexaware

Dixons Retail achieves accelerated SAP Payroll migration and insourced payroll with Hexaware

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One of Europe’s largest manufacturer-independent leasing companies cuts vehicle recovery costs and saves 2–8% fuel with Hexaware’s IoT connected-car solution

Europe's largest aerospace parts manufacturer achieves 70% faster financial close with Hexaware's Oracle R12 implementation

Fastest Growing European Telecommunication Company achieves 17 releases/year, 75% automation and <1% production defects with Hexaware

Fortune Global Engineering Services Company achieves 33% annual cost savings and streamlined Finance & Accounting with Hexaware

Germany’s Largest Leasing Company achieves streamlined application portfolio and unified business processes with Hexaware

Global Accounting Firm (Big Four) achieves consolidated compliance audits and streamlined reporting with Hexaware's PICART solution

Global Asset Management Firm achieves centralized, high-quality enterprise data management and 24x6 BAU support with Hexaware

One of the Top Ten Global Convenience Stores achieves 38% cost savings and 10% fewer production defects with Hexaware

Global Information Technology Company achieves faster billing cycles and reduced operating costs with Hexaware's Cargo Revenue Accounting Solution

Global Infrastructure and Building Materials Manufacturing Company achieves rapid SAP 4.7-to-ECC6 upgrade and platform modernization with Hexaware

Global Law Firm achieves improved productivity and modernized HR with Hexaware's PeopleSoft HCM 9.2 upgrade

Global Leader in Legal Process Outsourcing achieves 10x headcount reporting and 100% performance transparency with Hexaware

Global Logistics Company achieves 38% reduction in HR operational costs with Hexaware

Global Logistics Giant achieves enterprise process standardization and 24x7 operations with Hexaware's Oracle EBS solution

Global Pharmaceutical Company achieves 91% reduction in HR reporting effort and streamlined performance management with Hexaware

US-based Global Telephony Service Provider achieves 30% improvement in app availability and $300K annual savings with Hexaware's Mobile Test Automation & Production Monitoring Framework

Global Visa Services Provider achieves 40% faster visa processing with Hexaware's Unified Communications solution

KBBO Group achieves unified HR & Finance transformation in 20 weeks with Hexaware

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Large Canadian Insurance Company and Financial Services Provider achieves 50%+ operating cost savings and faster data loads with Hexaware

Large European Insuring Company achieves efficient, low-disruption data migration with Hexaware's iConvert+

Large Insurance Company achieves 30% cost savings and 99.5% claims accuracy with Hexaware

Large North American Airline achieves significant cost savings and improved efficiency with Hexaware's Customer Loyalty System enhancement and support

Large North American Education Service Provider achieves 35% cost savings with Hexaware's Oracle HCM Cloud solution

Large Public Service Organization in UK achieves 30% cost reduction by automating finance with Hexaware’s Oracle EBS R12 implementation

Value beyond contract through PeopleSoft 9.2 Upgrade for a leading Non-Profit Organization serving 37 million members

Largest Airline achieves WCAG 2.0 AA compliance and 100% test coverage with Hexaware

Largest Airline Service Provider achieves scalable, modernized legacy flight operations with Hexaware

Largest Diversified Insurance Company achieves $500M HR cost savings and 5x faster onboarding with Hexaware

Asia's Largest E-commerce Player Improves Quality Scores from 65% to 81% and Transforms Customer Experience with Hexaware

US Indices arm of one of the largest exchanges in Europe achieves scalable cloud data warehouse and £800K OPEX savings with Hexaware

Largest Health Care Service Provider in the U.S. West achieves digital HR & finance transformation — 5x faster approvals and 80% faster hiring with Hexaware's PeopleSoft 9.2 upgrade

Largest ICT Service Provider in the Netherlands-Benelux region achieves automated incident management, improved SLAs and lower operational costs with Hexaware

Largest Retailer of Automotive Parts and Accessories achieves centralized PeopleSoft finance transformation with Hexaware

Contact Center Transformation and Back Office Management for the 2nd Largest Telecommunications Company

Largest U.S. Wireless Communications Service Provider achieves 25% faster mobile app release cycles with Hexaware

Largest US Solar Energy Company achieves seamless SAP–MS Dynamics CRM integration and weekly QA deployments with Hexaware

Leading Airline in North America achieves faster check-in and streamlined agent operations with Hexaware's SNAPP

Leading Airline in North America achieves improved customer experience and reduced agent handling time with Hexaware

Leading Airline in North America achieves accurate, simplified reporting through Brio-to-OBIEE migration with Hexaware

Leading Airline MRO achieves risk-free, on-time digital transformation and 20–30% migration cost savings with Hexaware

Leading Australian Risk Management Provider achieves 30% cost savings and operational agility with Hexaware

Leading Australian University achieves Campus Solutions upgrade and CS-HR synchronization with Hexaware

Leading Auto Insurer in Japan achieves digital transformation — 200% portal traffic, faster proposals and ¥60M annual savings with Hexaware

Leading Automotive Financial Service Provider achieves clean, consolidated MRO data and a single source of truth with Hexaware

Leading Automotive Financial Services Provider achieves 70% regression automation and 55% testing cost reduction with Hexaware

Leading Background Verification Service Provider achieves 97% accuracy and scalable international verification with Hexaware

Leading Background Verification Service Provider achieves 20% faster proposal creation and ¥60M annual savings with Hexaware

Leading Banking and Insurance Company achieves optimized BI performance and reduced total cost of ownership with Hexaware

Leading Belgian Non-Life Insurer achieves seamless policy migration, 50% data-entry productivity gain and $500K annual cost savings with Hexaware's iConvert+

Leading British Multinational Grocery and General Merchandise Retailing Company achieves 85% reduction in regression testing time and 99.5% defect detection with Hexaware

Leading Canadian-Based Restaurant Chain achieves centralized multi-channel customer analytics and targeted campaigns with Hexaware

Leading Construction Machinery and Equipment Manufacturing Company achieves unified SAP solution and improved operational visibility with Hexaware

Leading Construction Service Provider achieves integrated SAP visibility, streamlined operations and reduced support costs with Hexaware

Leading Dutch Telecom Firm achieves 66.7% shorter deployment cycles and 37% cost reduction with Hexaware

Leading Education Services Organization achieves unified campus portals and streamlined enterprise integration with Hexaware

Leading Education Services Organization achieves unified QA Lab and faster time-to-market with Hexaware

Leading European Airline Company achieves optimized revenue with Hexaware Application Support & Maintenance Services

Leading European Telecom Company achieves 180% increase in releases and faster time-to-market with Hexaware

Leading European Telecom Service Provider achieves 50% TCO reduction and 95% operational accuracy with Hexaware

Leading FMCG Company accelerates time-to-market and reduces TCO with Hexaware's Oracle R12 implementation

Leading Food Corporation achieves 145 person-days saved and 100% customization coverage with Hexaware's PeopleSoft 9.2 upgrade planning

Leading German ICT Service Provider achieves 60 enhancements/month and US$250K+ annual savings with Hexaware

Leading Global Banking and Financial Services Company achieves EUR 300M CRE cost savings and IT simplification with Hexaware

Leading Global Custodian Bank achieves reduced IT spend and streamlined application support with Hexaware

Leading Global Education Fundation achieves 91% solution cost reduction with Hexaware's cloud-based malpractice check

Leading Global Information and Technology Services Company achieves 24x7 Workday support and 60% reduction in manual effort with Hexaware

Leading Global Onboard Services Provider achieves enhanced passenger experience and 99.99% service availability with Hexaware

Leading Global Private Bank achieves 96% test coverage and 75% regression cost savings with Hexaware Managed Testing CoE

Leading Global Recruitment Firm achieves faster, more efficient hiring with Hexaware

Leading Global Footwear & Apparel Retailer achieves Pan-European Payroll Consolidation, Compliance and Cost Reduction with Hexaware

Leading global background screening solutions provider achieves 65% same-day closures and 35% reduction in effort with Hexaware's Digital Verification As A Service (DVaaS)

Leading GP Provider in UK achieves 20% cost reduction and 50% productivity improvement with Hexaware

Leading Healthcare Company achieves streamlined quoting, 4-week deployments and 97% code quality with Hexaware

Leading Healthcare Organization achieves streamlined invoicing and supplier self-service with Hexaware's PeopleSoft 9.2 upgrade

Leading Healthcare Services Provider achieves improved operational efficiency with Hexaware's unified enterprise data solution

Leading Higher Education University achieves streamlined student recruitment and 30% reduced manual effort with Hexaware’s PeopleSoft 9.2 CRM

Leading Hospital Billing Company achieves 50% DSO reduction and 175% productivity boost with Hexaware

Leading Hospital Chain achieves 5x faster payroll processing with Hexaware's Oracle Fusion HCM Cloud

Leading Housing Mortgage Company achieves 0% post-shipment defects and 100% test coverage with Hexaware

Leading Information and Software Services Company achieves faster time-to-market and reduced transition risk with Hexaware

Leading Insurance Company achieves dramatic cost savings and improved efficiency with Hexaware's Data Warehouse Centre of Excellence

Leading International Education Foundation achieves unified, trusted master data and improved operational efficiency with Hexaware's Master Data Store

Leading International Insurance Company achieves 80% reduction in regression effort with Hexaware Workday Testing

Leading International Insuring Company achieves unified global HR and cost savings with Hexaware

Leading International Luxury Resort achieves data center consolidation and hybrid-cloud transformation with Hexaware

Leading Investment Firm achieves 24x faster HR approvals and stabilizes Oracle Fusion HCM with Hexaware's Oracle Fusion HCM Cloud support

Leading Airline IT Service Provider achieves 20% maintenance cost reduction and 99% check-in system stability with Hexaware

Leading Leasing Services Provider in Germany achieves a centralized enterprise data warehouse and cost savings with Hexaware

Leading Logistics Company achieves HR transformation and 38% reduction in HR operational costs with Hexaware

Leading manufacturing and distributing company of building and home products achieves 20% faster quote-to-order and enhanced web buying experience with Hexaware

Leading Micro Finance Company achieves global HR transformation and streamlined operations with Hexaware's PeopleSoft 9.2 HCM implementation

Leading Middle East Office Solutions Enterprise achieves boosted sales and expanded market reach with Hexaware's online sales portal

Leading Multi-National Broadband Service Provider achieves 30% finance & procurement cost reduction and scalable digital finance transformation with Hexaware

Leading Multinational Air Conditioner Manufacturing Company achieves unified global sales process and rapid Salesforce–SAP integration with Hexaware

Leading Multinational Telecommunications Company achieves 96% CSAT and reduced operating costs with Hexaware

Leading North American Airline achieves 20% cost savings and scalability with Hexaware

Leading North American Tax and Audit Firm achieves real-time benchmarking and peer-comparison insights with Hexaware

Leading Online Fashion Retailing Company achieves HR transformation and dramatic efficiency gains with Hexaware's Oracle HCM Cloud

Leading Online Rail Tickets Retailing Company achieves 5x scalability and a high-performance SOA ticketing platform with Hexaware

A Leading Product Vendor & System Integrator for Airline and Aviation Industry achieves 35–40% IT spend reduction and cuts service backlog from 30,000 to 500 with Hexaware

Leading Profitability Management and Optimization Software Solutions Company achieves scalable, automated log monitoring and outage prediction with Hexaware's Hadoop-based solution

Leading Provider of Information, Services and Technology achieves up to 30x faster ETL and scalable Netezza migration with Hexaware

Leading Provider of MRO Services for Aviation achieves 50% higher system uptime and 30% enterprise license cost reduction with Hexaware

Leading Provider of Wireless Infrastructure Solutions achieves reduced rework and accelerated QA with Hexaware

Leading UK provider of workplace services reduces customer churn from 10% to 8% with Hexaware's unified analytics solution

Leading Publishing Company achieves 90% faster data processing and accurate profitability insights with Hexaware

Leading Publishing Company achieves 1-day month-end close and 80% faster customer portal with Hexaware Oracle Managed Services

Leading Rail Operator in Europe achieves 80% reduction in regression effort and streamlined testing operations with Hexaware

Leading Regional Telecommunications Operator achieves 4x call-handling capacity and reduced contact center costs with Hexaware

Leading Risk Management Firm achieves scalable, web-enabled pipeline integrity and inspection management with Hexaware

Leading Secondary Mortgage Provider achieves regulatory-compliant, unified Multifamily Enterprise Data Warehouse with Hexaware

Leading Secondary Mortgage Provider achieves integrated Single-Family loan data platform and 60% reduction in person-hours with Hexaware

Leading Secondary Mortgage Provider achieves a single trusted source for Single-Family loan data with Hexaware's Common Securitization Platform

Leading Secondary Mortgage Provider achieves multi‑million dollar savings and faster time-to-market with Hexaware

Leading Secondary Mortgage Provider achieves 50% faster time-to-market and 60% reduction in person-hours with Hexaware

Leading Secondary Mortgage Provider achieves 80%+ velocity increase and rapid product launches with Hexaware's ATDD Agile Automation

Leading Shipping Company achieves QA transformation and 15–20% operating cost reduction with Hexaware

Leading Solar Energy Designer and Manufacturing Company achieves major profit growth and 50% supply‑chain cost reduction with Hexaware

Leading Solar Energy Designer and Manufacturing Company achieves unified SAP ERP and scalable global operations with Hexaware

Leading Telecom Operator achieves faster 4G rollouts and 30% quicker performance bottleneck detection with Hexaware

Leading Textile Manufacturer & Retailing Company achieves 99.5% OTIF and 50% productivity boost with Hexaware

Leading Train Ticket Retailing Company achieves modern, cost-efficient .NET ticketing platform and enhanced customer experience with Hexaware

Leading Transportation, Logistics and Warehousing Service Provider achieves unified HR analytics and performance management with Hexaware

Leading US Airline enhances customer experience and streamlines airport operations with Hexaware's Airport Suite

Leading US Airline achieves seamless Sabre migration, improved kiosk & employee portal performance and cost savings with Hexaware

Leading Wireless Service Provider achieves 80% reduction in regression testing time with Hexaware

Leading Workplace Services Provider achieves legacy modernization and reduced TCO with Hexaware

Legal Professional Services Company achieves on-time, on-budget PeopleSoft HCM 9.2 upgrade and modernized HCM capabilities with Hexaware

Major Global Services Company achieves 70% reduction in regression testing effort with Hexaware's Test Management Services

Major Health Insuring Company achieves 45% cost savings and 99.5% claims accuracy with Hexaware

Re-architecting the Enterprise Data Warehouse for a Multinational Bank

Leading Natural Resource Distribution Company in the US achieves integrated HR analytics and reporting with Hexaware

North America's Leading Airline Company achieves 60% testing cost reduction and faster releases with Hexaware

North America Leading Transportation and Logistics Service Provider achieves 70% weekly cost and effort savings with Hexaware

North America's Leading Mortgage Provider achieves IT agility, $500K savings and 100% test automation with Hexaware

North American global leader in Legal Process Outsourcing achieves modernized, cloud-based HR and real-time workforce insights with Hexaware

North American Photomask Manufacturing Company achieves 50% cost and effort reduction and a streamlined global Oracle R12 upgrade with Hexaware

Online Education Company achieves enhanced user experience and 8–10% IT spend reduction with Hexaware

Premier Floral and Gifting Company achieves improved customer experience and faster in-store sales with Hexaware's mobile POS solution

Printing and Publishing Industry achieves 3x faster month-end close with Hexaware

Top Steel Manufacturing Company achieves 30% Opex savings and improved service engagement with Hexaware

UK-based leading car, taxi and bus service provider achieves 30% mobile customer growth with Hexaware

UK-Based Leading Leasing Company achieves 25% faster time-to-market and 80%+ test effectiveness with Hexaware's AS400 iSeries Web Access & Selenium automation

UK’s leading workplace services provider reduces customer churn from 10% to 8% with Hexaware’s unified analytics solution

US-based deep discount retailer achieves TSA-compliant IT separation and 95% cloud migration with Hexaware

US-based photovoltaic manufacturer achieves standardized MES and optimized throughput with Hexaware

US Educational Provider achieves 14% enrollment growth and a unified 100K+ user portal with Hexaware's Enterprise Service Bus

US Estate Company achieves 30% IT cost reduction and modernizes infrastructure with Hexaware

US Investment Firm achieves 83% faster UAT cycles and 55% cost reduction with Hexaware

US-Based Leading Mining Company achieves 50% reduction in unplanned downtime and $10M savings with Hexaware

Vital Financial Service achieves automated mobile testing and improved app performance with Hexaware

World Leader in Employment Services achieves higher candidate engagement and retention with Hexaware's mobile and digital solution

World Media Company modernizes global HR with Hexaware's PeopleSoft HCM 9.1FP2 upgrade

World's Largest Professional Services Firm achieves 66% effort savings and 87% execution cost reduction with Hexaware

World’s Largest Professional Services Firm achieves 30% improved LOB application stability and significant cost savings with Hexaware

World’s Largest Professional Services Firm achieves $156,220 cost savings and 3,494-hour effort reduction with Hexaware

World’s Largest Professional Services Firm achieves digitized contract and obligation management with Hexaware’s Contract Obligations Manager

World’s Largest Professional Services Firm achieves 56% application reduction and $15–20M per-service-line savings with Hexaware

World’s Leading Brewery Company achieves HR harmonization and 40% TCO savings with Hexaware

World’s Leading Logistics and Supply Chain Company achieves 25–30% support cost reduction and streamlined global HR for 22,000 employees with Hexaware

World’s Leading Media Company achieves optimized Workday support and reduced costs with Hexaware

World’s Top 10 Insuring Company achieves over 50% application maintenance TCO optimization with Hexaware

World’s Leading Casino Operator achieves 70% IT cost reduction and 20x IT agility with Hexaware's SDN, Hyper‑converged & Digital Workplace solution

Worldwide Conglomerate Company achieves 20% cost savings and a single global PeopleSoft CRM HR Helpdesk with Hexaware

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