Case Study: Leading Textile Manufacturer & Retailing Company achieves 99.5% OTIF and 50% productivity boost with Hexaware

Topline Advantage and Productivity Boost for a Leading Textile Manufacturer & Retailer with Hexaware’s Lean Warehousing & Fulfilment Solution

Leading Textile Manufacturer & Retailing Company, an Indian conglomerate with a presence across the textile value chain and 700+ stores, faced revenue and margin leakage from poor order allocation, inefficient warehouse operations, low stock traceability and suboptimal space utilization. To tackle these challenges the customer engaged Hexaware and adopted Hexaware’s Lean Warehousing & Fulfilment Solution.

Hexaware implemented business process re‑engineering, warehouse layout optimization, SAP SD/WM blueprinting with a BPS layer for dynamic order allocation, Motorola HHT-based automatic data capture and KPI/Heijunka tools across five warehouses. Hexaware’s solution drove measurable impact: OTIF improved from 47% to 99.5%, space utilization rose 25%, pick accuracy improved 75%, first-pick fill rate exceeded 95%, picking/put-away/packing productivity increased 50%, on-time order processing surpassed 99% and stock accuracy improved by 95%.