Case Study: World Leader in Employment Services achieves higher candidate engagement and retention with Hexaware's mobile and digital solution

World Leader in Employment Services - Customer Case Study

World Leader in Employment Service, a 70‑year‑old global staffing firm that deploys roughly 3.5 million candidates annually across 60 countries and generates USD 12 billion in revenue, needed a differentiated mobile and web presence to better engage, retain and onboard candidates worldwide. Hexaware was engaged to address this challenge by improving candidate data quality, enabling precise search & match, delivering a consistent cross‑channel user experience, and allowing local operations to localize digital assets for their markets.

Hexaware delivered native mobile applications (iOS, Android, Windows) and a responsive web platform built on a common global design with localization for the 14 highest‑revenue countries, leveraging device social and location features, personalized always‑on search, easy application tracking, career‑path tools and community access. The solution integrated candidate profiles with local demand‑fulfillment processes, improved engagement and retention, and produced an intuitive GUI that the client credited with increasing user engagement and yielding more mineable candidate data.