Case Study: Leading Dutch Telecom Firm achieves 66.7% shorter deployment cycles and 37% cost reduction with Hexaware

Leading Dutch telecom firm leverages agile for testing of new applications

Leading Dutch Telecom Firm, a provider with roughly 34 million customers across 10 countries, needed comprehensive functional and non‑functional testing for complex BSS/OSS applications spanning multiple technologies (Java, rich text interfaces, Delphi). To accelerate time to market, surface issues early, improve end‑to‑end quality and boost ROI, the customer engaged Hexaware for Agile DevOps and digital testing services.

Hexaware deployed cross‑timezone agile teams (core in the Netherlands with multiple scrum teams in India), implemented a continuous integration and testing framework, test‑driven development, pair programming and E2E chain automation, plus high‑frequency collaboration practices. As a result, Hexaware cut deployment cycle time by 66.67%, reduced documentation effort by 35%, lowered costs by 37%, and enabled 3 deployments in SIT and 1 deployment in UAT per day.