Case Study: Large European Insuring Company achieves efficient, low-disruption data migration with Hexaware's iConvert+

iConvert+ Delivers Data Migration Efficiency Gains to Large European Insurer

Large European Insuring Company faced a complex conversion project to consolidate policy data from six legacy systems (term, universal, whole life and endowment products) into a single modern Universal Life–based platform. The program required resolving missing and inconsistent master data, preserving actuarial reserves and product benefits, merging three technology platforms and multiple databases, keeping brokers and clients synchronized during phased waves, and maintaining business-as-usual customer service while meeting EU data protection requirements. Hexaware was engaged to address these challenges using its iConvert+ offering.

Hexaware implemented iConvert+ (including Hexmig and a partner migration engine), common reusable metadata interfaces, and data profiling/cleansing rules to automate scripting, prevent duplicate brokers/clients across waves, and preserve financials and reserves during conversion. As a result, Hexaware completed an initial migration wave with minimal disruption to customer service, delivered a reusable migration framework for subsequent waves, and improved migration efficiency and data consistency—reducing risk and enabling faster future consolidations.