Case Study: World’s Leading Casino Operator achieves 70% IT cost reduction and 20x IT agility with Hexaware's SDN, Hyper‑converged & Digital Workplace solution

Modernizing Infrastructure to Enable Digitalization

Worlds’ Leading Casino Operator, owner of one of the largest casinos and multiple gaming sites, faced a shifting customer base toward Generation Y, falling average revenue per customer, and outdated infrastructure that limited innovation and increased costs. Hexaware was engaged to modernize the client’s IT environment and improve customer engagement using SDN, a hyper‑converged datacenter architecture and a digitalized workplace in a phased, on‑premise approach.

Hexaware implemented a three‑phase solution—SDN for network flexibility, hyper‑convergence for hardware independence in the datacenter, and a digitized workplace to boost collaboration and customer experience—delivering a strong, secure and flexible IT architecture. As a result, Hexaware helped the client target a 70% reduction in IT cost over three years and an estimated 20x increase in IT agility, while enabling better customer engagement and long‑term business resilience.