Case Study: Leading Online Rail Tickets Retailing Company achieves 5x scalability and a high-performance SOA ticketing platform with Hexaware

Leading Online Rail Tickets Retailing Company - Customer Case Study

Leading Online Rail Tickets Retailing Company, the UK’s first impartial online rail retailer, needed to scale its web portal fivefold, re‑engineer its web engine for high performance, and open new channels (mobile and iDTV) while simplifying affiliate integrations across a complex .NET/XML/SOAP SOA landscape. Hexaware was engaged to deliver a SOA-based travel technology platform and Agile DevOps/continuous delivery services to meet these demands.

Hexaware implemented a modular SOA fulfillment platform with CI/CD, test-driven development, four-week sprints and close client collaboration (co-located representatives), staffed over 18 months with a peak 70-member team. The solution reduced UAT deployment cycle time to four weeks, achieved 90% code quality coverage, and delivered a high-performance, modular system that enables rapid channel and affiliate rollouts.