Case Study: Leading Micro Finance Company achieves global HR transformation and streamlined operations with Hexaware's PeopleSoft 9.2 HCM implementation

Global PeopleSoft 9.2 HCM Implementation for a leading Micro Finance Company serving 1.7 million clients

Leading Micro Finance Company, a non-profit microfinance organization serving over 1.7 million clients across 22 countries, faced fragmented HR systems, heavy manual transactions, slow and inconsistent reporting, and a lack of standardized processes. They engaged Hexaware to implement the PeopleSoft 9.2 HCM platform to provide a scalable, user-friendly human capital management solution that would unify HR operations and improve timely access to critical information.

Hexaware used its Global delivery model and Rapid PeopleSoft implementation methodology to roll out PeopleSoft 9.2 HCM in phased waves across the North American headquarters and the Mexico subsidiary, deploying modules such as Workforce Administration, Payroll Interface, Benefits, eProfile, ePerformance and Absence Management with key integrations. The Hexaware implementation automated legacy manual tasks, created a single integrated HCM, delivered real-time role-based reporting, improved employee engagement and operational efficiency, and standardized HR processes across subsidiaries to support the organization’s global scale.