Case Study: Leading Hospital Chain achieves 5x faster payroll processing with Hexaware's Oracle Fusion HCM Cloud

5x Improvement in Payroll Processing for Leading Hospital Chain

Leading Hospital Chain, a UAE-based network of 14 hospitals and one Oman branch, faced fragmented HR and payroll operations across geographies, with siloed records, manual-intensive payroll and absence handling, inconsistent SOPs, reporting inaccuracies and statutory compliance challenges. Hexaware was engaged to address these issues and to implement a unified HR solution, using Oracle Fusion HCM Cloud as the core HR system.

Hexaware implemented Oracle Fusion HCM Cloud with country-specific payroll localization, integration of absence management and time & attendance, a customized absence management system, a gratuity accrual solution for non-citizen UAE staff, and extended workforce analytics. As a result, Hexaware delivered a 5x faster payroll process, a 30% reduction in HR workload for low-priority tasks and 16x faster global reporting, along with improved employee experience, automated absence handling and stronger workforce insights.