Case Study: Leading Education Services Organization achieves unified QA Lab and faster time-to-market with Hexaware

US Based Education Services provider realizes potential of a QA Lab

Leading Education Services Organization, a US-based provider serving more than 75,000 students, 500,000 alumni and 11,000+ employees, faced a fragmented technology landscape across physical and virtual campuses. To unify applications and standardize testing across diverse user expectations, the customer engaged Hexaware to establish an independent QA Lab / Center of Excellence (COE) and implement best practices in independent testing.

Hexaware automated many intranet applications and drove Portal Unification (SA, FA, Library, Alumni, Home & Academics), developed outcome-based test plans, executed 100% of test cases across system testing cycles, and performed multi‑browser and regression testing along with test management and defect tracking. The engagement delivered measurable impact: test suites with 100% coverage, improved product stability, drastically reduced time-to-market, a reusable knowledge base for future initiatives, and lower TCO through efficient offshore ramp-up and ramp-down—all implemented by Hexaware.