Case Study: Leading Construction Service Provider achieves integrated SAP visibility, streamlined operations and reduced support costs with Hexaware

SAP Implementation Support and Maintenance for a leading EPC

Leading Construction Service Provider, a Fortune 500 firm delivering government construction services, faced fragmented legacy systems that lacked integration and visibility as it scaled. To standardize processes and support complex discrete manufacturing and enterprise needs, they engaged Hexaware for SAP implementation, support and maintenance — covering SAP HCM, Procurement (MM), Transportation Management, ABAP development, Basis and security, legacy HR data migration, and testing/UAT support.

Hexaware implemented a co-sourcing SAP delivery model handling Level 3/4 functional and technical support, Basis/security, data cleansing/migration, UAT facilitation and test reporting while the customer retained Level 1/2 support. Hexaware’s approach enabled rapid ramp-up/ramp-down of resources, reduced service costs versus local contract hires, improved testing governance and stabilized SAP operations — delivering measurable cost savings and better operational visibility.