Case Study: Leading Logistics Company achieves HR transformation and 38% reduction in HR operational costs with Hexaware

HR Transformation with best of breed modern solution for a leading Logistics company

Leading Logistics Company, a global logistics operator across 10 countries, faced fragmented HR systems, disparate processes, manual payroll and time-and-attendance workflows, limited technology access for field workers, and compliance and performance-management gaps. To modernize HR-IT and support rapid growth, the customer engaged Hexaware, which recommended re-platforming and cloud-first products including hosted PeopleSoft HCM 9.2 as the global single system of record and SAP SuccessFactors for talent management.

Hexaware delivered strategic consulting, standardized hire-to-retire processes (payroll, time & attendance, performance, compensation, learning), mobile self-service and a dedicated HR Shared Services Center (5-year, per-employee model), plus BPO payroll processing. The program produced measurable gains: 38% reduction in HR operational costs, 68% less effort on payroll, 55% improvement in global HR reporting, 37% faster compensation planning, and 40% reduction in performance-review effort across the Leading Logistics Company’s 10-country footprint.