Case Study: Major Global Services Company achieves 70% reduction in regression testing effort with Hexaware's Test Management Services

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Preview of the Major Global Services Company Case Study

Test Management Services Help Major Global Services Company with 70% Reduction in Efforts

Major Global Services Company, a leading business process and document management enterprise with over 130,000 employees worldwide, faced slow, risky releases driven by lengthy manual regression testing, a lack of enterprise-wide test/defect management, poorly documented test cases, and an oversized regression pack (900+ cases taking 4–6 weeks). They engaged Hexaware for Test Management Services and Digital Assurance to standardize tooling and speed up testing (including use of HP QC for test and defect management).

Hexaware implemented centralized test and defect management with HP QC, automated testing using Hexaware’s UI Scanner, SAP TAO, HP QTP and LoadRunner, and established interface and integration testing frameworks across SAP, Salesforce and third‑party systems. As a result, Hexaware reduced regression testing effort by ~70%, cut QA costs by 18%, achieved under-two-week release turnarounds, moved to monthly (vs. quarterly) releases, and tripled business change delivery in 2012 at half the delivery cost.


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