Case Study: Large Public Service Organization in UK achieves 30% cost reduction by automating finance with Hexaware’s Oracle EBS R12 implementation

Automation & retirement of legacy system reduces costs by 30% through Oracle EBS R12 Implementation

Large Public Service Organization in UK engaged Hexaware to address disjointed processes, heavy manual workloads and fragmented third‑party systems across four business units. The customer needed a unified chart of accounts, common financial processes and automation to replace legacy systems, so Hexaware implemented Oracle E‑Business Suite R12 modules (GL, AP, iExpenses, AR, Fixed Assets, Cash Management, Purchasing, iProcurement).

Hexaware delivered a phased Oracle R12 rollout with COA redesign, iExpense customizations, data migration across nine locations, integration with HR Midland Payroll and V1, and 50+ CEMLI enhancements. As a result Hexaware automated AP and increased invoice processing by 30% while reducing staff costs by 30%, retired the E‑Fin legacy system cutting maintenance by 30%, and saved about GBP £100K by eliminating intercompany reconciliation.