Case Study: Leading Shipping Company achieves QA transformation and 15–20% operating cost reduction with Hexaware

Leading Shipping Company - Customer Case Study

Leading Shipping Company, a Singaporean conglomerate with marine, property and infrastructure businesses, needed to raise IT quality, broaden enterprise testing coverage and streamline release management. To tackle this, they engaged Hexaware for a Digital Assurance / QA transformation to standardize QA processes, introduce testing tools, and improve release and performance testing practices.

Hexaware conducted an assessment and gap analysis, delivered a 24-month executable roadmap, and implemented standard processes, templates, metrics-driven governance, an independent QA team (iQAT), test automation and performance testing. Hexaware’s program delivered measurable impact: 15–20% operating cost reduction within two years, 90–95% test effectiveness in 10–12 months, 10–20% cycle-time reduction after 6–8 releases, automation of ~60% of the regression pack and a more predictable release cadence (max 15 releases/year).