Case Study: US Educational Provider achieves 14% enrollment growth and a unified 100K+ user portal with Hexaware's Enterprise Service Bus

US Educational Provider - Customer Case Study

US Educational Provider, a multi‑campus organization with 90 campuses across the USA, UK, France and Italy, faced fragmented portals for on‑ground and virtual students, faculty and staff, no centralized data repository or single point of access, and high maintenance costs from numerous point‑to‑point integrations. Hexaware was engaged to address these challenges and proposed an Enterprise Service Bus (ESB) and SOA‑based service rationalization to centralize data and streamline service access.

Hexaware implemented an ESB with a centralized data repository, activity monitoring, fault handling and high availability, created mobile services, and integrated a cloud‑based learning management system (Gradebook, Assessments, Attendance) plus a Competency Tracking System. The solution produced a unified portal accessed by 100K+ users, exposed 95% of student and staff data via the ESB, reduced point‑to‑point integrations by 80%, increased enrollment and student intake by 14%, and lowered dropouts by 8%.