Case Study: Leading Workplace Services Provider achieves legacy modernization and reduced TCO with Hexaware

Leading Provider of Workplace Services - Customer Case Study

Leading Workplace Services Provider, a UK-based organisation with 5,000+ employees serving over 200,000 customers across 450,000 locations, struggled with an aging bespoke IT stack that drove high scalability and maintenance costs, staffing challenges, ad‑hoc feature additions, data integrity issues and poor reporting. To address this legacy-modernization challenge the customer engaged Hexaware, which assessed the as‑is environment and recommended migrating to Oracle E-Business Suite (Oracle EBS).

Hexaware replaced the bespoke application stack with a uniform Oracle EBS solution, simplifying integrations, reducing customizations and lowering total cost of ownership while providing 12 months of free warranty support after go‑live. The Hexaware implementation improved the data model for real‑time business visibility, cut spreadsheet maintenance for finance, reduced off‑shoot applications and integration needs, and optimized infrastructure—enabling faster, more scalable and modular operations.