Case Study: Global Logistics Giant achieves enterprise process standardization and 24x7 operations with Hexaware's Oracle EBS solution

Business process standardization and transformation of a Global logistics giant using Oracle E-business suite (EBS)

Global Logistics Giant, a worldwide logistics provider with 30,000+ employees and 550+ offices, faced fragmented processes, statutory compliance gaps, scaling challenges across 54 countries, month‑end financial delays from poor system integration, and outdated HR systems. They engaged Hexaware to standardize and transform operations using Oracle E-Business Suite (EBS), including Oracle HRMS and Oracle Financials, through a managed services engagement.

Hexaware implemented HCM transformation, Oracle HRMS implementation, and a phased global rollout of Oracle Financials across 54+ countries, adding personalization, 90+ custom security profiles, Fast Track data migration, SSO, BI reporting, and hosted development servers with 24x7 L1–L3 support. The engagement delivered centralized, standardized processes, improved transparency and performance, zero downtime with 24/7 availability, significant hosting cost savings, and measurable scale — 500+ users supported, 30+ Oracle consultants, 100% offshore delivery and coverage across 54+ countries.