Case Study: Global Logistics Company achieves 38% reduction in HR operational costs with Hexaware

HR Transformation with best of breed modern solution for a leading Logistics company

Global Logistics Company, operating across 10 countries, faced fragmented HR systems, disparate processes, manual payroll and poor field-worker access that limited workforce insights, compliance and strategic HR work. The client engaged Hexaware to modernize HR-IT, positioning Hosted PeopleSoft HCM 9.2 as a global single system of record and SAP SuccessFactors for talent management while addressing payroll, time & attendance, mobile self‑service and end‑to‑end HR processes.

Hexaware delivered strategic consulting, re-platforming from CapEx to OpEx, standardized hire‑to‑retire processes across all countries, implemented PeopleSoft 9.2 and SuccessFactors, deployed mobile self‑service and set up a dedicated HR Shared Services Center (SSC) for five years with BPO payroll processing. Hexaware’s solution produced measurable impact: 38% reduction in HR operational costs, 68% effort reduction in payroll activities, 55% improvement in global HR reporting, 37% gain in compensation‑planning efficiency and a 40% reduction in effort for performance reviews, while freeing HR to focus on strategic initiatives.