Sprout Social B2B Case Studies & Customer Successes

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Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features. Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.

Case Studies

Showing 120 Sprout Social Customer Success Stories

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Adore Me achieves massive social engagement growth and high-touch customer care with Sprout Social

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Allegiant Air achieves faster, more efficient social customer care and nearly doubles message responses with Sprout Social

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America’s Test Kitchen increases social engagement and web traffic with Sprout Social

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American City Business Journals achieves streamlined LinkedIn management across 43 markets and improved engagement with Sprout Social

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ANSYS achieves 19% year-over-year social engagement growth with Sprout Social

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AppNeta achieves 3x Twitter and 45x LinkedIn impressions plus 60% employee engagement with Sprout Social

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How the Atlanta Hawks created a slam dunk social strategy using Sprout Social

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Atlantic Lottery achieves rapid, pain-free social platform adoption with Sprout Social

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Avid Technology achieves stronger brand identity and expanded social reach with Bambu by Sprout Social

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B Squared Media achieves 666% engagement lift and $30,000 fundraising success with Sprout Social

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BARK achieves streamlined Instagram video strategy with Sprout Social

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Benefit Cosmetics achieves deeper customer connection and faster social insights with Sprout Social

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Big Machine Label Group cuts through social noise and boosts fan engagement with Sprout Social

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Bloomerang Solutions achieves streamlined customer service and increased sales with Sprout Social

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BlueGrace Logistics achieves 180%+ increase in web traffic with Bambu by Sprout Social

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How Boingo Wireless seamlessly switched to Sprout Social

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Brafton achieves time savings and boosts client engagement with Sprout Social

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Braxton Brewing Company achieves 1,044.1% increase in impressions and 116.6% follower growth with Sprout Social

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Brooks Running achieves major audience growth and customer insights with Sprout Social (Simply Measured)

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How Care to Beauty mastered global reach with Sprout Social’s Influencer Marketing

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Carolina Hurricanes achieves real-time fan engagement with Sprout Social

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Carvel halves Twitter response time with Sprout Social's Suggested Replies

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How Casey’s uses Sprout’s Service Cloud integration to deliver world-class customer care

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Casio G-Shock achieves a 218% increase in click-through rate and 839% engagement lift with Sprout Social

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Casio boosts social response rate 22% and cuts weekday reply time 60% with Sprout Social

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Catalonia Hotels streamlines multi-location content strategy and boosts productivity with Sprout Social

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Chatterkick grows email list by 3,200 leads with Sprout Social

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Chicago Bulls achieve next-level global fan engagement with Sprout Social

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City of Las Vegas achieves 59% Instagram engagement lift and 380,000+ citizen interactions with Sprout Social

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City of Las Vegas achieves a 275% increase in brand impressions with Bambu by Sprout Social

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City of Lenexa achieves 96.9% increase in social engagements with Sprout Social

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Cloudera achieves 164% social follower growth and actionable business insights with Sprout Social

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CoreLife Eatery achieves scalable local growth and millions of social impressions with Sprout Social

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Dartmouth College achieves 3,803% social engagement growth and streamlined community management with Sprout Social

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Digital Natives Group Doubles Average Client Retainer with Sprout Social’s Agency Partner Program

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How Disobey uses Sprout to help clients win at social media marketing that scores ROI

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Edgio sees $126,000+ in earned media value with Employee Advocacy in just 3 months

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Edina Realty helps agents leverage social with Bambu by Sprout Social

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Evernote achieves 80% more customers helped and 18% fewer replies per conversation with Sprout Social’s Twitter Automation

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Evernote achieves streamlined, scalable customer care — 80% more customers helped and 18% fewer replies with Sprout Social

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Fifty & Five achieves tracking 3.7M social messages annually and boosts client engagement with Sprout Social

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FolhaPE achieves increased website traffic and social engagement with Sprout Social

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How Sprout Social helps Goally engage with and learn from parents of neurodiverse children

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Grammarly achieves 80% faster response times and more engaging customer care with Sprout Social

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How Sprout helps GRDC increase engagement with multiple generations of Australia’s grain farmers

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Gymshark boosts Instagram and Pinterest followers and saves time with Sprout Social

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haarper. helps clients realize their potential using Sprout Social Advanced Listening

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HangarFour achieves expanded client partnerships with Sprout Social's Simply Measured Listening

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Hudl achieves faster, unified customer support with Sprout Social

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Indiana University achieves data-driven decision-making and a unified social strategy with Sprout Social

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Innisfree Hotels achieves massive social engagement growth and memorable guest experiences with Sprout Social

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Inspire Medical Systems achieves a 71% reply rate and faster patient care with Sprout Social

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International Hockey Federation achieves 24/7 global fan engagement with Sprout Social

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How Sprout Social helped Ivanti quickly create a best-in-class brand ambassador program

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James Hardie achieves massive social growth and audience insights with Sprout Social

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Keele University achieves 10.1% follower growth and faster responses with Sprout Social

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KETTLER achieves massive engagement growth and streamlined social management with Sprout Social

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KISS achieves a 73.2% engagement boost and streamlined social management with Sprout Social

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Klarna achieves 505% Instagram engagement increase and 1.2B impressions with Sprout Social

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Koch Communications achieves streamlined multi-page Facebook reporting and 79,976 organic reach with Sprout Social

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Lake Metroparks achieves 11.9% more impressions, 23.5% more followers and 49.6% more engagements with Sprout Social

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Loews Hotels & Co achieves streamlined, scalable social engagement with Sprout Social

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London School of Economics achieves a 58% increase in branded-hashtag engagement with Sprout Social

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Make-A-Wish achieves 41.5% year-over-year increase in social engagement with Sprout Social

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Marquette University achieves centralized social strategy and increased engagement with Sprout Social

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Marquette University achieves a unified social ecosystem and major engagement gains with Sprout Social

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Medallia achieves renewed employee advocacy and dramatic social engagement growth with Sprout Social

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Media Cause achieves major social audience growth and client impact with Sprout Social

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Media Cause achieves 1.28M-follower reach and major social growth with Sprout Social

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MeUndies achieves 19-minute Instagram response times and streamlined social customer care with Sprout Social

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MiMutual Mortgage amplifies social presence and boosts referrals with Sprout Social (Bambu)

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International hotel chain Minor Hotels uses Sprout to boost its online presence

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Money.co.uk achieves 121.6% increase in social engagements and 69.6% follower growth with Sprout Social

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NJ TRANSIT achieves faster, more responsive social customer care with Sprout Social

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Northwestern Settlement achieves dramatic social engagement growth and saves time with Sprout Social

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How Nutrisense grew its social media community by over 400% with help from Sprout Social

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Papa Johns cuts customer service response time in half with Sprout Social

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How Penn State Health delivers efficient, empathetic engagement on social

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Pennsylvania Association of Realtors achieves 21.1% audience growth and 48.8% increase in impressions with Sprout Social

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Plaid achieves 60% LinkedIn audience growth in one year with Sprout Social

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Purdue University achieves a 24% increase in social media engagement with Sprout Social

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RADIO.COM achieves 17M engagements and 168,000+ new Twitter followers with Sprout Social

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Randstad A global staffing giant finds its social voice

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RAVE achieves rapid grassroots mobilization and millions of impressions with Sprout Social

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Residencia achieves streamlined workflows and measurable performance with Sprout Social

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River Island achieves 15 million social engagements, 6.1 million link clicks and 10,000 chatbot responses with Sprout Social

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How the Royal National Institute of Blind People found a dedicated accessibility partner in Sprout

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Rover achieves scalable global social insights and faster reporting with Sprout Social

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Salesforce’s social media team saves 12,000 hours in first year using Sprout Social

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ScottsMiracle-Gro empowers agents and cultivates brand loyalty with Sprout Social’s Salesforce Service Cloud integration

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Seneca College achieves real-time student support during a five-week strike with Sprout Social

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Simpli.fi achieves 7x ROI in three months with Sprout Social Employee Advocacy

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Solo Stove achieves 100% Instagram message action rate and faster, personalized social customer care with Sprout Social

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Southern California Edison achieves 17% self-service resolution of social customer issues with Sprout Social chatbots

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St. Louis Blues achieves massive fan engagement and streamlined social management with Sprout Social

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Steward Health Care achieves 32% audience growth and stronger patient engagement with Sprout Social

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Stoneacre Motor Group achieves £1 million in sales from social leads with Sprout Social

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Sun Tan City achieves 29 million Facebook impressions and 79% follower growth with Sprout Social

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TechSmith achieves 5x follower growth and scalable social engagement with Sprout Social

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Telfer School of Management (University of Ottawa) boosts engagement and streamlines social media management with Sprout Social

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Texas A&M University achieves massive reach and engaged, accessible social communities with Sprout Social

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Titleist achieves a 78% increase in customer interactions with Sprout Social

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Tito's Handmade Vodka achieves significant organic engagement growth and brand loyalty with Sprout Social

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Trek Bicycle achieves 1,002% boost in social engagement and streamlined global customer care with Sprout Social

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Trek Bicycle achieves 112% more followers and 1,002% more engagements with Sprout Social

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Trello achieves 97% Twitter response rate within 24 hours with Sprout Social

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Trello achieves 71% Twitter follower growth and increased brand awareness with Sprout Social

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TUI achieves rapid customer-care scale—500,000+ social queries resolved in 3 months with Sprout Social

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Twilio achieves rapid mobile engagement and streamlined social management with Sprout Social

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University of North Dakota achieves dramatic social reach and engagement growth with Sprout Social

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Urban Institute boosts messaging reach and engagement with Sprout Social and Bambu

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Vizient achieves 3x social media engagement with Sprout Social's Employee Advocacy

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VolunteerMatch achieves optimized posting and increased engagement with Sprout Social

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VTWO achieves dramatic social reach and engagement growth with Sprout Social Advanced Listening

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Wahl Professional achieves a 4,307% spike in Instagram engagement and averages 847 interactions per post with Sprout Social

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Wahl Professional achieves a 4,307% increase in Instagram engagement with Sprout Social

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WeddingWire achieves 175% year-over-year engagement growth and saves 3–5 hours/week with Sprout Social

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West Monroe achieves 123% YoY social traffic growth and sources 53% of social leads with Bambu by Sprout Social

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World Business Chicago achieves 55% YoY organic impression growth and amplified audience reach with Sprout Social

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Zendesk achieves increased reach, lead generation and stronger customer advocacy with Sprout Social's Bambu

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