SiteMinder B2B Case Studies & Customer Successes

SiteMinder's hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgrade or scale their businesses. Built on a foundation of core capabilities, SiteMinder is a platform that seamlessly brings together an ecosystem of tools, apps and expert partners to open up more opportunities for hotel businesses, every day. The Hotel Commerce platform includes; a channel manager, online booking engine, hotel website builder, hotel business intelligence, access to the global distribution system, and many other capabilities.

Case Studies

Showing 186 SiteMinder Customer Success Stories

14 West Boutique Hotel streamlines distribution and boosts direct bookings with SiteMinder

14 West Boutique Hotel

Abbey Hotel Roscommon optimises distribution and saves time with SiteMinder

Abbey Hotel Roscommon

Absolute Hotel Services achieves smoother operations and stronger direct bookings with SiteMinder

Absolute Hotel Services

Al Cielo Bacalar boosts direct bookings 20% and improves Google rankings with SiteMinder's Canvas

Al Cielo Bacalar

Andrew Olavarrieta

Owner

Aligned Corporate Residences boosts visibility, bookings, and revenue with SiteMinder

Aligned Corporate Residences

Austria Trend Hotels achieves a 50% productivity increase with SiteMinder’s Channel Manager

Austria Trend Hotels

Avillion Hotel Group achieves a 50% cut in online reservation costs and 30% revenue growth with SiteMinder

Avillion Hotel Group

Ms Helen Tan

Marketing and Sales Director

Axel Hotels enhances guest experience with SiteMinder

Axel Hotels

Bai Hotel Cebu streamlines operations and boosts revenue with SiteMinder

Bai Hotel Cebu

Bali Garden Beach Resort increases bookings and streamlines room management with SiteMinder

Bali Garden Beach Resort

Bali Mandira Beach Resort & Spa increases bookings and revenue with SiteMinder

Bali Mandira Beach Resort & Spa

Batu Karang Lembongan Resort & Spa boosts bookings with SiteMinder

Batu Karang Lembongan Resort & Spa

Bed and Terrace Guesthouse Chiang Mai achieves 80% increase in revenue and profitability with SiteMinder Channel Manager

Bed and Terrace Guesthouse Chiang Mai

Kongkan Boonmasamer

General Manager

Berenbell Vineyard Retreat achieves more bookings and revenue with SiteMinder

Berenbell Vineyard Retreat

Boat Harbour Jetty B&B saves time and streamlines bookings with SiteMinder

Boat Harbour Jetty B&B

Boulevard Hotéis grows online bookings with SiteMinder

Boulevard Hotéis

Boulevard Hotéis grows online bookings with SiteMinder

Boulevard Hotéis

Boutique Hôtel Entraigues achieves 25% revenue growth with SiteMinder

Boutique Hôtel Entraigues

Brady Hotels & Apartments boosts revenue and streamlines operations with SiteMinder

Brady Hotels & Apartments

Brakspear achieves faster hotel operations and stronger occupancy with SiteMinder and Rezcontrol

Brakspear

BTH Hotels achieves 56% revenue growth with SiteMinder

BTH Hotels

Butcombe Boutique Inns achieves 9.8% growth with SiteMinder

Butcombe Boutique Inns

Cabañas Kwepal centralizes bookings and prevents overbookings with SiteMinder

Cabañas Kwepal

Casa Andina achieves 25% more online bookings with SiteMinder

Casa Andina

Casa Palacete 1822 boosts bookings and controls distribution with SiteMinder

Casa Palacete 1822

Casa Salles boosts revenue by 62% with SiteMinder

Casa Salles

Chalet Hôtel Alp’Azur achieves 44% revenue growth with SiteMinder

Chalet Hôtel Alp’Azur

CHAP Hospitality Management increases ADR and revenue with SiteMinder

CHAP Hospitality Management Company Limited

Chatrium Hotels & Residences streamlines channel management and boosts efficiency with SiteMinder

Chatrium Hotels & Residences

Choctaw Casinos & Resorts achieves broader channel presence and operational efficiency with SiteMinder

Choctaw Casinos & Resorts

City Lodge Hotels simplifies and scales hotel distribution with SiteMinder

City Lodge Hotels

City Oasis Inn streamlines guest communications and boosts efficiency with SiteMinder

City Oasis Inn

Clew Bay Hotel achieves operational efficiency and reduced overbookings with SiteMinder

Clew Bay Hotel

Comfort Inn Edgware Road achieves greater efficiency and more revenue with SiteMinder

Comfort Inn

Corporate Living Accommodation boosts revenue and streamlines operations with SiteMinder

Corporate Living Accommodation (cla)

Cristal Hotels Group achieves greater operational efficiency with SiteMinder

Cristal Hotels Group

Deutsches Haus saves three hours a day with SiteMinder

Deutsches Haus

Diamond Resort Phuket streamlines operations and guest arrivals with SiteMinder and Welcome Pickups

Diamond Resort Phuket

Distinctive Concept Hotels boosts occupancy and bookings with SiteMinder

Distinctive Concept Hotels

Edgar Suites optimises reservations and revenue management with SiteMinder

Edgar Suites

Elea Resort saves manpower with SiteMinder

Elea Resort

Emeraldene Inn & Eco-Lodge achieves increased bookings and revenue with SiteMinder

Emeraldene Inn & Eco-Lodge

Rob

Emeraldene Inn & Eco-Lodge

Evidência Belverde Hotel increases online presence and bookings with SiteMinder

Evidência Belverde Hotel

Mafalda Martins

Sales Executive

Explore Hotel and Hostel boosts revenue and streamlines channel management with SiteMinder

Explore Hotel and Hostel

Waaz Jean

General Manager

FAWN Group achieves higher bookings and revenue with SiteMinder

FAWN Group

Four Seasons Hotel Sydney achieves increased online revenue and rate parity with SiteMinder Channel Manager

Four Seasons Hotels

Caroline Boogaerts

Director Revenue Management

Fragrance Hotels achieves 40% more bookings and saves 120 staff hours per month with SiteMinder

Fragrance Hotels

Chan Chi Ho

Assistant E-Commerce Manager

Fragrance Hotels boosts bookings 40% with SiteMinder

Fragrance Hotels

Fuli Hot Spring Resort achieves 60% more bookings and saves 100 hours a month with SiteMinder

Fuli Hot Spring Resort

Fusion Hotel Group streamlines hotel distribution and revenue management with SiteMinder

Fusion Hotel Group

Gallery Apartments Warrnambool achieves 10% more bookings and eliminates double bookings with SiteMinder

Gallery Apartments Warrnambool

Golden Collection Hotels boosts bookings and revenue with SiteMinder

Golden Collection Hotels

Golden Lisbon Hotel boosts bookings and efficiency with SiteMinder

Golden Lisbon Hotel

Golden Phoenix Hotel Manila achieves 77% more new website guests and 20% direct-booking revenue growth with SiteMinder

Golden Phoenix Hotel

Rays Taganas

Assistant Revenue Manager

Granada Beach Resort achieves 100% increase in direct hotel reservations with SiteMinder

Granada Beach Resort

Chris Liles

General Manager

Grand Hôtel de la Poste doubles direct bookings with SiteMinder and Thaïs

Grand Hotel de la Poste

Grantham Arms boosts online bookings and revenue with SiteMinder

Grantham Arms

Gravity Haus achieves seamless real-time inventory management with SiteMinder

Gravity Haus

Grün Resorts boosts bookings and streamlines multi-property management with SiteMinder

Grün Resorts

Grupo Premium improves hotel operations and boosts efficiency with SiteMinder

Grupo Premium

GuruHotel achieves faster channel connectivity and stronger client solutions with SiteMinder

GuruHotel

Hamak Hotels achieves greater efficiency and revenue with SiteMinder

Hamak Hotels

Hanging Gardens of Bali boosts online visibility and revenue with SiteMinder

Hanging Gardens of Bali

Helios Hotels achieves more direct bookings and higher revenue with SiteMinder

Helios Hotels

Hermitage Bay achieves seamless connectivity and eliminates overbooking with SiteMinder

Hermitage Bay

Hotel & Gasthof zum Hirsch achieves an 18% increase in direct bookings with Canvas by SiteMinder

Hotel & Gasthof zum Hirsch

Dominik Birzele

Owner

Hotel East Group achieves streamlined operations and more direct bookings with SiteMinder

Hotel East Group

Hotel Graf Bentinck boosts direct bookings and saves time with SiteMinder

Hotel Graf Bentinck

Hotel Gran Bilbao supports revenue strategy with SiteMinder

Hotel Gran Bilbao

Hotel Hellsten achieves more efficient operations and higher revenue with SiteMinder

Hotel Hellsten

Mikael Larsson

Senior Revenue Manager

Hotel Hellsten achieves 16% turnover growth with SiteMinder

Hotel Hellsten

Hotel Hirsch 1783 reduces workload and eliminates overbookings with SiteMinder and 3RPMS

Hotel Hirsch 1783

Hotel Kragemann boosts direct bookings with SiteMinder

Hotel Kragemann

Hotel Madera Hong Kong achieves streamlined distribution, faster bookings and better rate control with SiteMinder

Hotel Madera Hong Kong

Mon Ng

Revenue and Distribution Manager

Hotel Metro Stockholm AB achieves control of bookings and saves staff time with SiteMinder Channel Manager

Hotel Metro Stockholm AB

Hotel Mirador Las Grullas achieves 30% more direct reservations with SiteMinder

Hotel Mirador Las Grullas

Maria Torres

Hotel Mirador Las Grullas

Hotel Oderberger Berlin saves 10 hours a week and boosts occupancy with SiteMinder

Hotel Oderberger Berlin

Hotel Palau Fugit boosts visibility and direct bookings with SiteMinder

Hotel Palau Fugit

Hotel Villa Mexicana reduces no-shows and streamlines bookings with SiteMinder

Hotel Villa Mexicana

Hoteles Galia streamlines OTA management and drives expansion with SiteMinder

Hoteles Galia

Iconic Hotels by Geocon achieves greater efficiency and insight with SiteMinder

Iconic Hotels by Geocon

Indian hotel increases revenue by optimising online distribution

Indian hotel

Infinity8 Bali boosts revenue and streamlines distribution with SiteMinder

Infinity8 Bali

Invergarry Hotel streamlines bookings and guest engagement with SiteMinder

Invergarry Hotel

JARO Hotels achieves increased productivity and automated OTA reservations with SiteMinder Channel Manager (Maestro PMS integration)

JARO Hotels

The Kaleidoscope Collection saves time and boosts revenue with SiteMinder

Kaleidoscope Collection

Kirimaya Golf Resort Spa Hotel boosts bookings and revenue with SiteMinder

Kirimaya Golf Resort Spa Hotel

Kuching Park Hotel improves staff efficiency and revenue management with SiteMinder

Kuching Park Hotel

Kupu Kupu Barong achieves 50% more OTA bookings with SiteMinder

Kupu Kupu Barong

La Flora Group of hotels achieves faster online channel management and more bookings with SiteMinder

La Flora Group of hotels

La Malmaison Nice Boutique Hotel achieves greater efficiency and time savings with SiteMinder

La Malmaison Nice Boutique Hotel

Sanna Gehrke

Hotel Manager

Lagoon Beach Hotel achieves 100% growth in online bookings with SiteMinder

Lagoon Beach Hotel

Gilbert Leibrandt

Lookup Lagoon Beach Hotel

The London Elizabeth Hotel achieves a 400% increase in bookings in 12 months with SiteMinder Channel Manager

London Elizabeth Hotel

Lotus Friendly Hotel achieves greater efficiency and more online bookings with SiteMinder

Lotus Friendly Hotel

Luna Volcán Adventure Spa achieves 363.7% room revenue growth with SiteMinder

Luna Volcán Adventure Spa

Metro Hotels boosts revenue with SiteMinder

Metro Hotels

Minor Hotels boosts revenue, efficiency, and control with SiteMinder

Minor Hotels

Moorings Hotel achieves rapid post-Cyclone recovery and streamlined booking management with SiteMinder

Moorings Hotel

Yorick Nicholls

General Manager

Mullingar Park Hotel achieves greater efficiency and higher occupancy with SiteMinder

Mullingar Park Hotel

Muthu Hotels & Resorts connects Oaky via SiteMinder in search for new revenue

Muthu Hotels & Resorts

Mutiara Carita Cottages boosts direct bookings and reduces overbookings with SiteMinder

Mutiara Carita Cottages

Nathan Hotel achieves higher direct bookings and saves 90 man-hours per week with SiteMinder

Nathan Hotel

Wenus Chan

Director of sales

Neera Retreat boosts bookings and revenue with SiteMinder

Neera Retreat

Newmark Hotels achieves up to 50% revenue growth with SiteMinder's Channel Manager and TheBookingButton

Newmark Hotels

Carike Ligthelm

Group Revenue Manager

Numa streamlines online distribution and scales property management with SiteMinder

NUMA

Olive House Apartments achieves increased direct bookings and prevents overbookings with SiteMinder

Olive House Apartments

Ormond Group achieves 10% revenue growth with SiteMinder

Ormond Group

Ostraco Suites achieves a 10% sales increase and streamlines reservations with SiteMinder's Channel Manager

Ostraco Suites

Odysseas Thomassin

Reservations Manager

oxoHotel achieves 10-15% B2C room revenue growth with SiteMinder

oxoHotel

Palladium Hotel Group accelerates growth with SiteMinder

Palladium Hotel Group

Palm Garden Amed Beach & Spa Resort achieves 10% increase in direct bookings with SiteMinder's Canvas

Palm Garden Amed Beach and Spa Resort

Pegasus Apart'Hotels triples online bookings and doubles revenue with SiteMinder's Channel Manager

Pegasus Apart hotels

Emma Goldman

Pegasus Apart hotels

Pelican H2O achieves 250% increase in revenue and direct bookings with SiteMinder

Pelican H2O

David McKay

Host

Pop Art Hotel boosts direct bookings with SiteMinder

Pop Art Hotel

Potato Head Suites & Studios boosts bookings and revenue with SiteMinder

Potato Head Suites & Studios

PPHE Hotel Group achieves faster multi-property distribution and stronger revenue growth with SiteMinder

PPHE Hotel Group

Purs Hotel expands international brand visibility with SiteMinder

Purs Hotel

Q Apartments achieves stronger hotel management and more revenue with SiteMinder

Q Apartments

Quest Apartment Hotels centralises distribution, gains back hours with SiteMinder Multi-Property

Quest Service Apartments

Mark Tierney

Chief Revenue & Distribution Officer

Qunci Villas boosts revenue and automates operations with SiteMinder

Qunci Villas

Ratanui Lodge streamlines rate management with SiteMinder UltraSync

Ratanui Lodge

Regiotels achieves greater bookings and revenue with SiteMinder

Regiotels

RevenYou turns around five hotel properties with SiteMinder

RevenYou

Riverstone House achieves smarter distribution and fewer double bookings with SiteMinder

Riverstone House

Roomzzz automates corporate bookings and streamlines rate control with SiteMinder

Roomzzz

Sanctuary Retreat boosts bookings and streamlines distribution with SiteMinder

Sanctuary Retreat

Paul Verity

Sanctuary Retreat

Santiago de Alfama achieves more bookings and hotel revenue with SiteMinder

Santiago de Alfama

Sea World Resort achieves 36% increase in online revenue and 50% cut in operating costs with SiteMinder

Sea World Resort

Sue Elliot

Online Sales Manager

Sentry Mead stays fully booked with SiteMinder

Sentry Mead

Serenata Hotels and Resorts doubles online booking revenue with SiteMinder’s Channel Manager

Serenata Hotels and Resorts

Chatchawan Soorangura

Marketing And Brand Director

Shellharbour Village Motel achieves 80% online bookings and 10% revenue growth with SiteMinder

Shellharbour Village Motel

SIBO Hotels boosts bookings by up to 15% with SiteMinder

SIBO Hotels

Siri Village Chiang Mai boosts global bookings with SiteMinder

Siri Village Chiang Mai Hotel

Skky Hotel achieves major cost savings and more direct bookings with SiteMinder

Skky Hotel

Skyfall Luxury Suites achieves higher occupancy and revenue with SiteMinder

Skyfall Luxury Suites

Smoky Mountain Resorts boosts hotel operations and revenue management with SiteMinder

Smoky Mountain Resorts

Snö Hotels achieves 40% more room nights with SiteMinder

Snö Hotels

Solmar Hotels & Resorts lifts average rate with SiteMinder

Solmar Hotels & Resorts

Solscape boosts occupancy and saves time to focus on sustainability with SiteMinder

Solscape

Phil McCabe

Co-founder and Director

Sotetsu Grand Fresa Taipei Ximen streamlines guest communication and boosts revenue with SiteMinder

Sotetsu Grand Fresa Taipei Ximen

South Beach Group achieves 17% revenue growth in one year with SiteMinder's Channel Manager

South Beach Group

Stephanie Balazs

Managing Partner

South of Africa boosts hotel revenue with SiteMinder

South of Africa

South Of Africa Hotel achieves 200% increase in online bookings in the first 30 days with SiteMinder

South Of Africa Hotel

Egmond

South Of Africa Hotel

South Pacific BnB Clifton Beach achieves 10% revenue and direct bookings growth — and peace of mind — with SiteMinder

South Pacific BnB Clifton Beach

Alan

Owners

Soy Local Hotels boosts direct bookings and cuts manual work with SiteMinder

Soy Local Hotels

Surfers Beach Resort 2 achieves a 30% increase in direct bookings with SiteMinder

Surfers Beach Resort 2

TAUZIA Hotel Management achieves 150% online revenue growth and streamlined real-time channel & PMS integration with SiteMinder

TAUZIA Hotel Management

Larry Denis

Corporate Revenue and Distribution Manager

Terracotta Hotel & Resort boosts direct bookings with SiteMinder

Terracotta Hotel & Resort

TFE Hotels saves 16 days annually with SiteMinder Multi-Property

TFE Hotels

Amanda Hoolihan

Director of Revenue

The Atrium Hotel Mandurah achieves 153% more bookings with SiteMinder

The Atrium Hotel

The Central Park Hotel achieves higher ADR, occupancy and revenue with SiteMinder

The Central Park Hotel

Sharath Shetty

Head of Sales and Revenue

The Cottage in the Wood achieves 6% ADR increase and £10 RevPAR growth with SiteMinder

The Cottage in the Wood

The Dylan Hotel at SFO boosts direct bookings and guest engagement with SiteMinder's Canvas

The Dylan Hotel at SFO

Christina Ongerth

Owner

The Dylan Hotel at SFO boosts direct bookings and reduces overselling with SiteMinder

The Dylan Hotel at SFO

The Fortress Resort & Spa achieves greater productivity and increased online bookings with SiteMinder’s Channel Manager

The Fortress Resort & Spa

Nadeesha Hewage

Reservations Manager

The George Hotel Ballarat achieves 35% more bookings and 25% higher revenue with SiteMinder

The George Hotel Ballarat

The Gerald Apartment Hotel grows direct bookings with SiteMinder

The Gerald Apartment Hotel

The Hatton Collection achieves 41% increase in online bookings and £20,500 savings with SiteMinder

The Hatton Collection

Peter Gilbert

Head Of Finance

The Kapital Inn achieves higher occupancy and more direct bookings with SiteMinder

The Kapital Inn

Paul

Operator

The Noble Suites achieves 30% revenue growth with SiteMinder

The Noble Suites

Ursula Dowd

General Manager

The Observatory achieves 300% growth in direct bookings in 12 months with SiteMinder

The Observatory

Kylie King

Marketing Manager

The Phala Group boosts bookings and revenue with SiteMinder

The Phala Group

The Point Brisbane Hotel achieves dramatic time savings and more revenue with SiteMinder

The Point Brisbane Hotel

The Queen Anne Inn boosts bookings and reduces workload with SiteMinder

The Queen Anne Inn

The RuMa Hotel and Residences achieves greater efficiency and revenue with SiteMinder

The RuMa Hotel

The Sterling Inn and Spa boosts revenue with SiteMinder

The Sterling Inn and Spa

The Urban Hotel Group achieves 19% higher occupancy and increased RevPAR with SiteMinder

The Urban Hotel Group

Iva Saskova

Revenue and Distribution Manager

TorreMirona Golf & Spa Resort achieves easier distribution and smarter pricing with SiteMinder

TorreMirona Golf & Spa Resort

Urban Rest boosts revenue and direct bookings with SiteMinder

Urban Rest

V8 Hotel Köln achieves more online bookings and higher revenue with SiteMinder

V8 Hotel Köln

VALA Hua Hin – Nu Chapter Hotels boosts efficiency and reduces overbooking with SiteMinder

VALA Hua Hin – Nu Chapter Hotels

Valentin Hotels achieves a 40% increase in online revenue with SiteMinder Channel Manager

Valentin Hotels

Tomeu Vich

E-commerce Manager

Velvet Hotel achieves increased direct bookings and overall revenue with SiteMinder

Velvet Hotel

Darren Reilly

General Manager

Via Augusta achieves 20% growth in direct bookings with SiteMinder

Via Augusta

VidantaWorld Achieves 900% Reservation Growth with SiteMinder

VidantaWorld

Villa Air Bali Boutique Resort & Spa increases OTA bookings and global reach with SiteMinder

Villa Air Bali Boutique Resort & Spa

Roy Suer

Manager

Villa Italia boosts online visibility and bookings with SiteMinder

Villa Italia

Villa Varosh improves online visibility and guest satisfaction with SiteMinder

Villa Varosh

VOMO Island Fiji achieves 79% booking engine revenue uplift with SiteMinder

VOMO Island Fiji

VRI Americas uses SiteMinder to manage over 7,000 units

VRI Americas

Wapa di Ume boosts online bookings with SiteMinder

Wapa di Ume

Waverley House Cottages achieves increased online bookings and streamlined channel management with SiteMinder

Waverley House Cottages

Jan Davis

Waverley House Cottages

White Sands Negril achieves affordable connectivity and operational efficiency with SiteMinder

White Sands Negril

Michael Russell

White Sands Negril

Wombats Hostels achieves increased revenue and efficiency with SiteMinder Channel Manager

Wombats Hostels

Chris Maitz

Head of Innovation

Wombats Hostels achieves greater efficiency and more revenue with SiteMinder

Wombats Hostels

眷村 Guest House 1954 achieves significant revenue growth with SiteMinder

眷村 Guest House 1954

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