Case Study: Choctaw Casinos & Resorts achieves broader channel presence and operational efficiency with SiteMinder

Choctaw Casinos & Resorts doubles in size with SiteMinder

Choctaw Casinos & Resorts, a four-resort casino and hotel group in Oklahoma, had a limited distribution strategy that focused almost exclusively on casino guests, which restricted their growth potential. They lacked a formal revenue strategy and did not utilize online travel agencies or global distribution systems. To address this challenge, they implemented SiteMinder's channel manager and platform.

By using SiteMinder's channel manager and its integration with their Agilysys LMS property management system, Choctaw Casinos & Resorts expanded its presence across numerous booking channels. This solution streamlined operations, saved the team significant time, and provided reliable performance reporting. As a result, SiteMinder helped drive increased bookings and supported the customer's growth, contributing to a doubling of their property size and room count over time.

Choctaw Casinos & Resorts