Case Study: Santiago de Alfama achieves more bookings and hotel revenue with SiteMinder

GDS by SiteMinder helps launch boutique Portuguese hotel to the main stage

Santiago de Alfama, a 19-room boutique hotel in Lisbon, Portugal, wanted to attract travelers seeking a more authentic local experience while increasing exposure and bookings. To support that goal, the hotel turned to SiteMinder for technology that would help it compete in a crowded market and make the transition from its existing setup as smooth as possible.

SiteMinder implemented its channel manager and GDS offering, giving Santiago de Alfama access to broad distribution and live rates across more than 1,000 destinations and 350 channels. The solution helped the hotel reach more motivated travelers, improve brand visibility, and drive steady booking growth; while exact figures weren’t shared, the owners said SiteMinder was integral to their growth and that they were very happy with the service.

Santiago de Alfama