Case Study: TFE Hotels saves 16 days annually with SiteMinder Multi-Property

TFE Hotels centralises rates, saves days with SiteMinder Multi-Property

TFE Hotels, the Australia-based hotel chain, needed a faster way to manage rates across its growing portfolio of 60 hotels. With two revenue team members previously loading rates manually, the process was time-consuming and made company-wide promotions especially difficult. SiteMinder Multi-Property was introduced to help centralise rate management and reduce complexity.

Using SiteMinder Multi-Property, TFE Hotels can now load, manage and distribute rates centrally across all properties. The result has been a major efficiency gain: SiteMinder has saved the team about two days per network-wide campaign, adding up to around 16 days of work saved each year. SiteMinder has also given TFE Hotels more control and agility as it continues expanding, with 11 new properties opened in the past year.

TFE Hotels

Amanda Hoolihan

Director of Revenue