Case Study: Casa Palacete 1822 boosts bookings and controls distribution with SiteMinder

Casa Palacete 1822 boosts bookings with SiteMinder across 6 rooms

Casa Palacete 1822, a six-room boutique heritage hotel in Granada, Spain, faced the challenge of managing its crucial distribution and rate parity across multiple online channels efficiently. The small property needed to prevent overbookings and stay agile in a competitive market to maximize its limited inventory. To address this, the hotel partnered with vendor SiteMinder and implemented its Channel Manager and Insights features.

SiteMinder's solution provided a unified platform for real-time rate control and instant mapping across all distribution channels. This allowed Casa Palacete to update prices instantly to drive conversion, maintain rate integrity, and prevent overbookings. The results included a more efficient operation, boosted bookings and revenue, and the ability to reinvest time into personalized guest experiences. The hotel has relied on SiteMinder's platform for eight years as a key component of its distribution strategy.

Casa Palacete 1822