SiteMinder
186 Case Studies
A SiteMinder Case Study
Hotel Oderberger Berlin, a historic boutique hotel, faced operational inefficiencies due to an outdated PMS that lacked channel manager integration. This required manual management of their website and multiple online sales channels, leading to a high risk of overbooking and lost revenue opportunities. They chose to implement SiteMinder's channel manager platform to automate their online distribution.
By implementing SiteMinder, the hotel achieved seamless integration with its new Mews PMS. This solution provided automatic synchronization of rates and availability, eliminating double bookings and the need to manually block rooms. As a result, SiteMinder saved the hotel ten hours of work per week and increased its average occupancy by allowing them to confidently sell every available room.