Case Study: The Kapital Inn achieves higher occupancy and more direct bookings with SiteMinder

Kapital Inn improves performance and increases traffic with SiteMinder

Kapital Inn, a top-rated bed and breakfast in Budapest, faced limited online booking capability and overstretched staff who couldn’t manage distribution while delivering guest service. After researching options, Kapital Inn chose SiteMinder and adopted its tools—starting with TheBookingButton for direct bookings, then The Channel Manager and later the Canvas website builder—to solve their online booking and visibility challenges.

SiteMinder implemented those solutions in under a week, enabling direct bookings, expanding distribution channels and modernizing the website with Canvas. The result was measurable: faster setup, increased traffic and direct bookings, and a pattern of recovering and growing occupancy whenever it dipped—helping Kapital Inn sustain its leading TripAdvisor ranking.

The Kapital Inn

Paul

Operator