Case Study: Villa Air Bali Boutique Resort & Spa increases OTA bookings and global reach with SiteMinder

Villa Air Bali Boutique Resort & Spa increases OTA bookings with The Channel Manager

Villa Air Bali Boutique Resort & Spa, a 16-villa, 22-room boutique hotel in Bali, struggled to scale its distribution strategy and administrative tasks while maintaining personalised service. Manager Roy Suer turned to SiteMinder and implemented TheBookingButton and The Channel Manager to reach motivated global guests and simplify day-to-day operations.

SiteMinder’s solutions — especially The Channel Manager — were quick to set up and allowed the hotel to publish live rates and availabilities to major and niche OTAs, reducing overbooking risk and streamlining staff workflows. Within a year SiteMinder helped Villa Air Bali significantly increase OTA partnerships and bookings, improve efficiency across the team, and expand its global reach.

Villa Air Bali Boutique Resort & Spa

Roy Suer

Manager