Case Study: FAWN Group achieves higher bookings and revenue with SiteMinder

FAWN Group saves hundreds of hours across two properties with the help of SiteMinder

FAWN Group, operator of Roaders Hotel and Finders Hotel in Taipei, faced growing inventory management challenges as manually updating room availability across multiple online travel agents became too time-consuming. To solve this, the team turned to SiteMinder’s channel manager and online booking engine to better manage distribution and support their expanding hotel operations.

With SiteMinder, FAWN Group streamlined inventory handling, reduced administrative work, and improved OTA connectivity. The results were measurable: the hotels saved at least 100 man hours per month, increased direct bookings by at least 5%, and grew revenue by about 10%, while also making staff training and pricing management far easier.

FAWN Group