Case Study: Distinctive Concept Hotels boosts occupancy and bookings with SiteMinder

Distinctive Concept Hotels increases occupancy from 55% to 80% with SiteMinder

Distinctive Concept Hotels, an 18-property independent hotel group in Mexico, faced a major challenge with manually managing its rates and availability across online channels. This time-consuming process risked errors and was hindering growth. The group turned to SiteMinder and implemented its platform, including the channel manager and business intelligence features, to automate its distribution.

By using SiteMinder's solution, the hotel group automated its processes and freed over 20 hours per week. The results were significant: average occupancy increased from 55% to 80%, OTA bookings grew by 25%, and direct bookings increased by 15%. With SiteMinder, the group gained real-time insights to make data-driven decisions, transforming its operation into a more agile and profitable business.

Distinctive Concept Hotels