Case Study: Brakspear achieves faster hotel operations and stronger occupancy with SiteMinder and Rezcontrol

Brakspear cuts wedding promo setup from hours to 30 seconds with SiteMinder

The customer, Brakspear, a UK-based pub and inn operator, faced challenges with manual and inefficient revenue management and booking processes across its 'Honeycomb Houses' portfolio. They needed to modernize their systems, move to the cloud, and integrate their property management and distribution tools to streamline operations. This led them to adopt a solution from vendor SiteMinder, integrating it with their Rezcontrol PMS.

By implementing SiteMinder's channel manager and its integration with Rezcontrol, Brakspear created a centralized hub for rate management and distribution. The solution from SiteMinder automated tasks, drastically improving efficiency; a process that once took hours was reduced to minutes, such as setting up a promotion code in just 30 seconds. This resulted in improved productivity, reduced operational costs, stronger occupancy rates, and a clear return on investment for the customer.

Brakspear