Case Study: The Central Park Hotel achieves higher ADR, occupancy and revenue with SiteMinder

SiteMinder helps Central Park Hotel London increase Average Daily Rate

The Central Park Hotel in London, a 325-room property near Hyde Park and Kensington Palace, needed a simpler way to manage rates and distribution. Its previous system was difficult to use, slow to update across channels, and took staff time away from guest service.

The hotel implemented SiteMinder’s platform and channel manager, which provided near real-time rate syncing across channels and improved ease of managing rooms and rates. With SiteMinder, The Central Park Hotel reported higher ADR, increased occupancy, reduced over-bookings, and fewer human errors, while also saving staff time and improving service for guests.

The Central Park Hotel

Sharath Shetty

Head of Sales and Revenue