SiteMinder
186 Case Studies
A SiteMinder Case Study
The Bai Hotel Cebu, a modern luxury hotel in the Philippines, sought to streamline its time-consuming process of manually updating room allocations and rates across multiple online travel agency extranets. To overcome this challenge and reduce online rate parity issues, the hotel partnered with SiteMinder and implemented its channel manager, hotel business intelligence, and PMS integration services.
By using SiteMinder's platform, Bai Hotel Cebu efficiently expanded its distribution to over 25 online booking channels. This solution automated their daily processes and provided a single, reliable source for rates. SiteMinder's implementation resulted in a substantial increase in bookings, with the hotel reporting a noticeable revenue boost of 10% to 50% in some cases.