SiteMinder
186 Case Studies
A SiteMinder Case Study
Fusion Hotel Group, a wellness-inspired hotel group with properties across Vietnam and Thailand, sought to streamline its complex online distribution and revenue management. The group partnered with SiteMinder, adopting its channel manager service to eliminate the need for manual rate adjustments across multiple sales channels.
SiteMinder's platform provided a comprehensive solution including a channel manager, booking engine, and business intelligence tools. This implementation drastically reduced the time required to update rates and restrictions from 12 hours to just two hours, achieving significant time management and cost efficiency for Fusion Hotel Group. The solution also ensured rate parity and provided valuable performance reports.