Case Study: Grand Hôtel de la Poste doubles direct bookings with SiteMinder and Thaïs

Grand Hotel de la Poste doubles direct bookings with SiteMinder

The Grand Hôtel de la Poste, a prestigious historic hotel in Provence, faced the challenge of modernizing its outdated systems and sales channels while preserving its authentic charm. The hotel partnered with SiteMinder to implement its channel manager, integrating it with their existing property management system to streamline operations and increase online bookings.

SiteMinder's solution automated the hotel's reservation processes, eliminating manual data entry and seamlessly transmitting rates across systems. This implementation by SiteMinder had a direct and measurable impact, doubling direct bookings in the first year and tripling them in the second year. This significant growth in profitability allowed the hotel's staff to focus more time on customer relationships.

Grand Hotel de la Poste