Case Study: The Dylan Hotel at SFO boosts direct bookings and reduces overselling with SiteMinder

The Dylan Hotel at SFO boosts direct bookings by 20% with SiteMinder

The Dylan Hotel at SFO, a 58-room hotel near San Francisco International Airport, needed a reliable and hotel-specific platform to manage its online presence and increase direct bookings. To meet this challenge, the hotel partnered with vendor SiteMinder for its integrated website builder and booking engine.

SiteMinder provided a comprehensive solution that included a two-way, real-time channel manager to sync with OTAs and prevent overbookings. This integration drastically reduced human error and increased operational efficiency. As a result of implementing SiteMinder's platform, The Dylan Hotel saw a 20% increase in direct website bookings and an overall increase in occupancy.

The Dylan Hotel at SFO