Case Study: The London Elizabeth Hotel achieves a 400% increase in bookings in 12 months with SiteMinder Channel Manager

The London Elizabeth Hotel achieve a 400% increase in hotel bookings in 12 months

The London Elizabeth Hotel, a 49-room Victorian property near Hyde Park, faced rate-parity issues and difficulty managing room availability across multiple online booking sites. To gain visibility and save staff time, the hotel selected SiteMinder and its Channel Manager to centralize inventory and bookings on a single, easy-to-use platform.

SiteMinder implemented The Channel Manager (live within two days), connecting the hotel to 20+ online channels, providing real-time updates and accurate reporting that eliminated overbookings and reduced operational effort. As a result, SiteMinder helped drive a 400% increase in bookings via Expedia in the first year, while boosting revenue and lowering operating costs.

London Elizabeth Hotel