Case Study: Hamak Hotels achieves greater efficiency and revenue with SiteMinder

Hamak Hotels finds simpler way to manage portfolio with SiteMinder

Hamak Hotels, an award-winning hotel operating management company in Mexico and Latin America, faced the challenge of managing rate structures and multiple PMS connections across seven properties. As the business expanded, revenue manager Amanda Hernández needed a more efficient way to handle property-specific strategies and save time while keeping operations organized.

SiteMinder provided the platform that connected Hamak Hotels’ different PMSs, speeding up rate creation, approvals, and day-to-day restriction changes to as little as one minute. With SiteMinder, Hamak Hotels improved efficiency, reduced time spent on channel and system connections, and gained a central, easy-to-use platform that supports future growth across more properties and destinations.

Hamak Hotels