Case Study: South Beach Group achieves 17% revenue growth in one year with SiteMinder's Channel Manager

South Beach Group lifts revenue by 17% within one year of using SiteMinder solutions

South Beach Group, a Miami Beach boutique hotel franchise, struggled with a one-way channel manager that caused failed submissions, rate and date parity issues, oversells and lots of manual work. To address these problems the group chose SiteMinder’s Channel Manager for a two-way, automated connection to manage rates, availability and channel mapping across its portfolio of hotels.

SiteMinder implemented pooled inventory, automated rate parity and a self-mapping interface that greatly reduced manual fixes and sped up channel onboarding (the 13th property had new channels live within days). The result: SiteMinder helped drive a 17% increase in annual revenue within a year, eliminated over‑selling, improved rankings and conversions, and saved substantial staff time.

South Beach Group

Stephanie Balazs

Managing Partner