Case Study: Siri Village Chiang Mai boosts global bookings with SiteMinder

Siri Village Chiang Mai Hotel grows direct bookings 90% for Christmas and New Year with SiteMinder

Siri Village Chiang Mai Hotel, a new boutique hotel in Thailand, sought to establish its online presence and attract international travelers after opening during the pandemic. Without a dedicated sales or marketing department, the owner needed a solution to simplify online sales, manage promotions, and reach a global audience. They implemented the SiteMinder platform to address these challenges.

SiteMinder provided a centralized platform to manage room rates, availability, and online distribution across multiple channels. This solution saved the hotel's staff time, reduced manual paperwork, and significantly increased their online visibility. As a result, Siri Village Chiang Mai saw a major shift in its booking patterns, with 90% of its Christmas and New Year reservations coming through the system and a notable increase in guests from Europe and America.

Siri Village Chiang Mai Hotel