Case Study: TAUZIA Hotel Management achieves 150% online revenue growth and streamlined real-time channel & PMS integration with SiteMinder

How SiteMinder helped Tauzia grow revenue and profits

TAUZIA Hotel Management, owner of HARRIS Hotels and POP! Hotels, faced a growing operational challenge: manually managing inventory and rate updates across more than 20 hotels and up to 15 online channels, which was time‑consuming, error‑prone and risked both lost revenue and overbookings. To address this, TAUZIA turned to SiteMinder and its suite of solutions (Channel Manager, TheBookingButton and PMS integration) to streamline distribution and booking processes.

SiteMinder implemented a pooled inventory model with real‑time reverse updating, a 2‑way XML Channel Manager, a direct booking engine and seamless PMS integration—going live in under 10 working days with minimal training and a fixed monthly fee/no commissions pricing. The result: online booking revenue grew 150%, now representing 20% of TAUZIA’s total revenue, with faster rate updates, fewer errors, improved OTA relationships and a strong ROI for TAUZIA.

TAUZIA Hotel Management

Larry Denis

Corporate Revenue and Distribution Manager