SiteMinder
187 Case Studies
A SiteMinder Case Study
DidaTravel, a major travel wholesaler in China, partners with hotels to navigate a complex and evolving travel landscape. Their hotel clients, such as the Grande Centre Point Surawong in Bangkok, faced the challenge of efficiently managing rates and availability across numerous booking channels to maximize revenue in a competitive market.
Using the SiteMinder platform, the hotel automated real-time reservation management across hundreds of channels, including the valuable DidaTravel connection. This solution increased booking volume and revenue from both forward and last-minute bookings with no extra effort, allowing the property to effectively manage its nearly 400 rooms. SiteMinder provided the tools to control availability, increase yield, and track booking momentum.